Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 6416171
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.
This summary was generated by AI based on customer reviews.
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impressed with the wash cycles. I had expected better wash and rinse. I am now adding a 3rd rinse.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kathleen,
We understand how frustrating it can be when results and expectations don't quite meet. We are here to help you.
I have shared a Samsung link below that can help with your experience. The link has a hyperlink (cycle that is selected) that we encourage you to visit as well as it can also help with the cleaning performance of the washing machine.
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Leo
Buyers beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working at 1 and a half years. Only has a year warranty. Buyer beware.
No, I would not recommend this to a friendLove It!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We have had them for almost three weeks now and so far have been very pleased. Love the color
I would recommend this to a friendRattle, rattle, rattle, rattle, rattle
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First few loads it was very quiet. Now the last ten minutes of the cycle while it spins is VERY NOISY. The drain pump behind the door on the front shakes very bad and rattles very loud as it makes contact with the frame. It cleans clothes just fine. The washer is dead level, hasn't been overloaded, dropped, etc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sean,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washing machine as it's noisy while it spins and the front shakes. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ if your washing machine is shaking.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144446888.
-Noraina
Don’t buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and return it under a week. Door wouldn’t open after the first load.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JuanH,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day!
-Kimberly
Disposable.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good when it lasted. Pros: it washed great! Cons: doesn’t last. Less than 1.5 years old and the bearing is already bad. It sounds like a jet engine taking off during the final spin. (First year it was fine, didn’t sound bad at all).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VictorF,
We understand how you feel regarding your washer. We are here to help you in any way we can.
We recommend checking the resources below for steps to take when the washer is making unwanted noise. Please watch the video and kindly click on the embedded words for more details.
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147201485), and it will help our team pull up your information.
^Rodel
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
- Pros mentioned:Ease of use
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well clothing comes out clean and smells fresh. It has easy settings. I realky like it.
I would recommend this to a friend Makes clicking noise during spin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer makes some noise when it goes into its spin cycle. Doesn’t seem to spread the load evenly in preparation for spin cycles and makes clicking noises.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your experience with the Samsung washer. Let us help you with the appliance SamuelL.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
Cycles, settings, and features on your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00061937/
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Excessive vibrations or makes noise on page 51.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145373174) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Spin cycle sounds like a jet engine taking off
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to live this washer and overall it’s pretty good. The agitation and fill cycles are fairly quiet but the spin cycle (even at a 3 out of 5) is so loud I avoid running it. I really didn’t need another reason to defer doing laundry. Very very disappointed with this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We can feel the disappointment you have with this washer. We are here to help you.
We recommend checking the resources below for steps to take when the washer is making unusual noise. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147274633), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Ease of use
Nice and quiet machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this product never disappoint easy to use and happily with money to purchase this machine.
I would recommend this to a friend loud banging noise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.please stay away from this washer and all Samsung home electronic products. This is a 12 month old washer but, the Washer spin cycle is too too too loud with a banging noise. I cant even wash clothes with guests around. Never have i ever experienced this with my 10 year old whirlpool washer. I originally thought i was overloading my washer but the problem persisted with only 5 shirts in it. The factory warranty is over and Samsung acknowledge that this washer model has a fault but they are telling me to pay 700 dollars and up-grade to another washer. I believe BestBuy deliberately sold me a faulty washer.
No, I would not recommend this to a friendClothes still smell after washing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a front load washer didnt use much water when washing called Samsung and set up appointment with tech he came out advised that was normal for front load washer and said everything was fine using mobile app. Today washed a pair of Jean's and 2 small child size blankets that my little grandson had peed on while sleeping after having washed the Jean's 2 times they still smelled like pee, will never buy front load again, dont believe the claim that they get clean with very little water. That was my concern and was confirmed after the pee smell from the Jean's. Bought the pair washer and dryer in Aug, they were delivered mid Sept have had a service person out once and now this. Yuck dont feel like my clothes will really be clean now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues getting the best performance from your Samsung Dryer. I can help with that and have some information that will ensure that you have the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Thank you for choosing Samsung. ^Brad
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great until now , I have to call to get repair
No, I would not recommend this to a friendBrand response from Samsung
Posted .Doug, we understand the importance of a working washer. We want to speak with you directly to gather more information about the issue with your washer that requires repair.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150340112) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Capacity
Best Buy delivers the goods.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. We really like the "fast wash" feature. The larger capacity is also a plus.
I would recommend this to a friend - Pros mentioned:Overall performance
would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great! would definately recomend to consumers looking for a reliable washing machine.
I would recommend this to a friend Good till a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for atleast an year then it started to be very noisy, shake a lot. JUST BAD LUCK
I would recommend this to a friendBrand response from Samsung
Posted .We aim to improve your washing experience, RicardoG. Let's get this taken care of.
Here are some steps to take when the washer shakes and makes a loud noise. Please click the links and hyperlinks and watch the instructional video for tips. If the problem persists after completing the recommended steps, click "NO, I NEED MORE HELP" for further assistance.
The Samsung washing machine is noisy (Please select the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/#run-a-vibration-test-cycle-on-the-washing-machine
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146639910, to help our team pull up your information when you message us.
Have a great day.
-John
Best Buy does not stand behind their products
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought washer for my elderly mother because she could not reach in her top load washer. with in a few months washing got to hard and my brother took over. when I did the wash for her recently it would only wash in hot water even though I set for cold only. now Best Buy won't do anything I won"t buy from them anymore. they do not stand behind their products. terrible !!!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DarylD, we know your overall experience using the washer can be frustrating. Let us assist.
Here is a guide to help you diagnose why the washer is dispensing the wrong temperature of water. Please click on the embedded word and watch the video included.
Samsung washing machine water fill issues
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147710137) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Ease of use
Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, does a wonderful job, and makes my laundry space look very modern 
I would recommend this to a friend Off balance.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item seems to be unbalance. I had a repair man from Samsung and was told to use full loads and use the bedding cycle to keep the drum from spending to fast. It still makes a lot of noise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We aim to ensure your washer always functions at its best. Let's help you.
We recommend checking the resources below for steps to take if the washer goes unbalanced. Please click on the embedded word and, choose the "Did this resolve your issue?" option to access the complete diagnostic. Also, kindly watch the video included.
Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147746349) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level
Silent but deadly
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Silent but deadly, this machine rocks our world with first class efficiency and power.
I would recommend this to a friend