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Customer Ratings & Reviews

$729.99
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Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 6,590 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Need a Washer? This is IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Clothes get clean, very quiet machine. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great but too many options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works great> However, there are so many choices and buttons to set up for a dryer. Glad I bought this one though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung- 4.5 Cu ft washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this washer is amazing. Very easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Underwhelmed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the installers did a great job... this dryer doesn't do the one thing it's supposed to do very well. We have to run the appliance twice to get a medium load of laundry dry. I'm not sure if we have a lemon, if this is just how the unit works, or something is wrong with the setup.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are committed to enhancing the performance of your dryer, LouisW. Let us get this taken care of.

      We suggest referring to the resources below to address your dryer's drying concerns. Please click the hyperlinks and watch the instructional video for tips.

      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147068785, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Samsung wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash machine is great my wife loves the large tub our old machine tub was smaller could wash larger loads all the setting options all work as of this date 7/24/21 machine working very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went to look drove a long way open box item said you had alot and when we got their nothing staff was a great help helped us to find something else and bought it we thank them for helping us get our washer same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer!!! Love the different settings, the remote start, and it definitely takes alot of clothes relative to its size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is quiet, fast & efficient. I jave it stacked but not with flimsy brackets. Only 4 stars because lint basket is hard to open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very decent for its price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great but the loud dinging noises that come from the unit might get annoying after a few years. The lint holder is in an awkward position and is slightly hard to get in and out of. For what we paid I’m very happy though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates greeted us right away and were very helpful walking us through our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Peace of machinery. Very high-tech. Very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances for the adu

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for adu / guest home I am so happy at the looks of it and it's got great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy a Samsung washer, didn't feel this was their expertise. I am pleasantly surprised at how much I like this machine. Very intuitive, lots of settings and holds a queen size quilt with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung electric dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do.Dries the clothes in a good amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drywr is great, I was nor rheilled about getting a front loader but it washes well. I love ut.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this dryer it does well. I don't really care for the dampness detection which stops the dryer when there's no more wetness. So when you just want to knock the wrinkles out of something dry it keeps stopping. Other then that its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement for my older Samsung washer! Costumer service was excellent as well. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for new families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for anyone starting a family or with a big family already! The clothes are clean And the multiple options for cleaning make it great for the kids as well as adults!!!!! Amazing product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Looks great. It felt like a good deal for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Ordered online. FAST AND EASY pickup. Will order from Best Buy again

    I would recommend this to a friend