Customer Ratings & Reviews
- Model:
- WF45T6000AW
- |
- SKU:
- 6416171
Customer reviews
Rating 4.5 out of 5 stars with 4878 reviews
(4,878 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Above average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Above average. The 5 spin settings are intense, when it is on the highest level spinning it actually affects the entire room, hard to explain but it can vibrate the room. With that, our clothes come out almost dry.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this washer the first day I used the washer started jumping it felt like it was going to brake off I tried again the same happened now I’m scared to try again I have called Best Buy to come and check out because it is new I just got it 3 days ago if it doesn’t work I will be replacing with a different washer
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know how it feels to deal with a shaking washer. Let us help.
To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016
We have also provided the user manual for your model. See page 50 for other actions when the washer vibrates excessively.
https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Angelica
Rated 5 out of 5 stars
Great washing machine!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washing machine, the appliance looks super modern and always washes our clothes without issue. Plus it plays a song at the end that will last about 15 seconds to make sure you know the load is done washing!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Would not recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the washer 26 months ago. Now I have to replace it. Repairman said it most likely was faulty from the beginning.a tube got loose started leaking and resulted in cutting and putting holes in another tube and drum seal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Melinda P,
We know that having a good-working washer plays a massive part in cleaning our laundry. Let us extend our help.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147425469, which will help our team pull up your information.
^Rainly
Rated 5 out of 5 stars
Great washer for large loads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large tub will accommodate king size sheet set, comforter, and matress pad in the same load. 5 temperature settings and 5 soil level settings is quite an improvement over the machine we replaced.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Platinum duo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had quieter machines but man the matching set of these is gorgeous and an absolute steal at the price! Can’t go wrong with these! Just make sure you buy the matching protection plan!
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
I would recommend this to a friendBrand response from Samsung
Posted .Hi there eb0125, congratulations on picking a Samsung Dryer that you love. Thank you for taking the time out of your day to share your feedback with us. We are so glad you are a part of our Samsung family. ^Brad
Rated 5 out of 5 stars
Samsung 7.5 platinum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Got it on black friday month? And they honored the lower matching rate and i had to do nothing! So many settings, all so quiet! Highly recommend the riser (50% off) if not, your doing laundry in your knees!
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 2 out of 5 stars
Not impressed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointed in the quality of this dryer , No matter what setting I put it on it takes forever for clothes to dry .
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gram, we know the convenience of having a working dryer at home. We are here to help.
Here's a link to help you diagnose why your dryer is taking longer than usual to dry your clothes. Please click on the embedded word and watch the video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146663862) to help our team pull up your information.
Have a great day.
^Camille
Rated 3 out of 5 stars
Scratches2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scratches from delivery all on top. Terrible but works.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is very nice a must have. will purchase another my wash room was a bit small to have them both side by side. the delivery was superb along with the hook up. about to repurchase again
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Dryer sucks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for three weeks and belt popped off had to have someone come out and fix went a week with no dryer! Sent back! Never again!
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .ShannonW, thank you for choosing Samsung for your dryer needs. We are saddened to hear you returned the dryer because the belt was broken. We look forward to working with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Rated 1 out of 5 stars
Never could get balanced.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to trade in this front loader for a top end loader. I dont know if is the product or just the front end loading design but this washer was leveled and still jumped around my laundry room. Everything I tried to do to level the washer did not work. Ordered and replaced with a top end loading washer, its great.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, DavidH,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product, and we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Rated 4 out of 5 stars
Good dryer for not going too crazy on the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working good so far. The only thing I do not like so far is that I have another Samsung washing machine and the doors open on the opposite sides. I wish Samsung made its doors only open one way.
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 3 out of 5 stars
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer knocks a lot. Need to get it switched out
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having issues with your new Samsung Front Load Washer. There are several important factors that can be causing this issue. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Nice upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs great. Forgot what it was like to have a nice washer and is a great cost effective upgrade to the bare bones washer we previously had. Installation and delivery was professional and quick.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friendRated 1 out of 5 stars
Horrible dod not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not spin out. Cycle would stop and have to be restarted. Could not handle large loads
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Clothes don’t smell freshly cleaned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes don’t smell freshly cleaned after washing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jess! I'd like to offer this link (https://bit.ly/33ZcFve) to help you get the best possible cleaning performance from this washer. ^Jecca
Rated 3 out of 5 stars
New washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door is very weak not strong , afraid it will break
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .At Samsung, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1142902888) and it will help our team pull up your information. Thank you for being a Samsung customer! ^Lena
Rated 1 out of 5 stars
No heat - no use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service from Best Buy was an absolute fiasco. Finally got it installed today by professional installer (not Best Buy) and the dryer does not heat up (seeing other reviews, it appears I'm not alone with this problem). Called Samsung only to be advised they don't have service in my area, but someone will be contacting me in the next couple of days! This is incredibly frustrating. We have many Samsung products, but I don't think we'll be buy any more and certainly not from Best Buy
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that you are having this issue with your dryer. It seems as though you're on your way to getting this resolved, but if you need further assistance or have any other questions, please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144130860) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Rated 1 out of 5 stars
Poor Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I got a defective washer or not. But it should've take almost 2 hours to wash a load of clothes. Also it doesn't matter what temperature setting I use water is very hot. Only had the washer a little over a month & best buy says its not their problem call Samsung. We will see what options they offer but I definitely wouldn't buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there e0016501,
I see you have some concerns with your Samsung Washer filling with the wrong temperature of water. I have some helpful information that is sure to fix this issue that you are experiencing.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143322125. We apologize for any inconvenience this may have caused and thank you for being a part of our Samsung family. ^Brad

























