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Customer Ratings & Reviews

$729.99
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The comparable value is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 6,590 reviews
  • Rated 5 out of 5 stars

    Very good washing machine for a decent price tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy a difference color but due to demand couldn't get one. Over all happy with this machine. It is fast and smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color matches the picture exactly! Works great! Love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy total tech Great service provided by total tech. Absolutely loved it and it’s worth purchasing honestly. No hold times for calling total tech as well but definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this washer, although we are having a littl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, although we are having a little bit of a problem with the balance. We’re trying to figure out what the Samsung representative who is being helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Easy to use and set up. All the different options are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer set they are very quiet very big dry fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Stackable Electric Dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. Roomy, quiet, I have had it for 2 years and it just works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It was top rated online and with consumer reports. Great value for the price. We needed to replace our old one from 2001, and this had great reviews. worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our older Samsung washer with this model. Many more settings to wash clothing. Much quieter than the other unit. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this washer about a month, but no issues yet! Love the speed wash mode for quick loads. Haven't tried washing a king size comforter in it yet. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laundry machines!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase in 08/10/21, it has been less then a month but I’m in love with my laundry machines!! Thank you Samsung and Best Buy for you amazing delivery services!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth operator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. This machine is very quiet and drys as expected, no problems there. But I am coming off of rental property machines, so.. I would love to get the pedestal for this and my washing machine for my 6' tall fiance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer. Only took 5 days to deliver and works nice. Lots of settings and they all are impressive. Wrinkle free on dryer works awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast, and dryers on first cycle. The matching washer allows for stacking, saving space in smaller areas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems to take longer to dry loads than my old one...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Melissa,

      We know how important it is to have a reliable appliance at home. Let us help you with your dryer.

      Here is a link to the user manual; kindly go to page 47 for troubleshooting steps to help you with the issue of your dryer.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1151257233) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Excellent washing machine, it works very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not dry as well as my LG did, that’s why I have it a 3 star

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Valerie,

      We understand your discontent with the performance of your Samsung dryer. We are here to help better its drying performance.

      I have shared a Samsung link below that can help with your experience. The link has 4 radio buttons (The dryer has no heat at all, the Dryer cycle ends too quickly, the Dryer cycle takes too long, Dryer is not hot enough). Each radio button will have an embedded video which we recommend watching in full. Each radio button will also have hyperlinks that can help with the experience.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Leo Samsung

  • Rated 5 out of 5 stars

    Completes a great set of Samsung Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 2011 Samsung Washer was still performing well. But, dryer needed replacement. A matching set is a wifely imperative. And, a 10-year old washer is somewhat risky anyhow. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Quiet dries clothes quickly so far so good I do recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like a charm. Water bill actually dropped by a decent amount with this washer being so efficient. Only 4 stars because the tape that was used to hold the styrofoam on, stained th3 door.

    I would recommend this to a friend