Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 6416171
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.
This summary was generated by AI based on customer reviews.
Feels professional, but the WiFi is useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caught this on a black Friday deal for $700, and I must say I'm very glad. It is extremely thorough, clean, and good at what it does. Though the WiFi features are wholly useless considering you have to interact with the device, so being able to control it at distance isn't helpful.
I would recommend this to a friendClean machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not think I have had clean clothes before this washer. My clothes are just so much cleaner. My only complaint is that I wish the doors on the washer and dryer opened in the opposite direction. It would make transferring clothes so much easier.
I would recommend this to a friendLeaky Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice features... but, it was leaking the first day.
I would recommend this to a friendBrand response from Samsung
Posted .We want your laundry experience unaffected by the leaks from the washer, ErnestM. We'll be glad to help!
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied. You may refer to the link below to figure out what's causing this.
Samsung washing machine is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
What to do if your washing machine leaks?:
https://www.youtube.com/watch?v=jgKRn1xR_qs
You may also check page 51 of the user manual for other recommended actions when the water leaks.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145603932) to help our team pull up your information when you message us.
Thank you!
-Angelica
Samsung - 4.5 cu ft Front-Loading High-Efficiency
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and it came with many defects and the store doesn't give me support
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JeffersonS,
We want to inquire more about what transpires with the washing machine and would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Buyer Beware...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer end of Aug of 2020. It was a great price and worked fantastic until it didn't. 5 days ago it started making a clunking sound, my guess it's one of the drum/basket rollers failed. Let me point out I've used this washer FOR LESS THAN 2 YEARS. Well, not only is it out of warranty by 9 months but there are ZERO Samsung Technicians in "my area" even though there is one about 30 miles away. Then Samsung support told me to call an appliance repair shop about 1,000 miles away. Anyways I paid over $700 on a washer that I will most likely need to drop $300-$450 dollars into to get it to work again. If you're on the fence about this washer just do the math
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jason,
Thank you for reaching out. We appreciate you informing us that your Samsung washer started making a clunking sound. We apologize for the inconvenience this has caused you, especially with the warranty and the repair cost. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a troubleshooting step to try when your Samsung washer makes unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The video link below contains additional information on what to do when your Samsung washer shakes and vibrates or is noisy.
https://www.youtube.com/watch?v=ywOrH59K9Rw
I've also included a link to our warranty page to learn more about the product's coverage.
https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144593817
-Angelica
Do not buy- broken after 1 year and 10 days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY SAMSUNG APPLIANCES. The washer stopped working mid-cycle exactly 10 days after the warranty expired. The Samsung repair service provider took a $200 deposit and never showed up or returned our calls.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mariola,
We understand your disappointment with your washer. Let us help you.
We would love to get you assisted as soon as possible with your service repair. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148583401) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Not a happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so happy with the washer, don’t know if it wasn’t installed correctly but it makes a noise when it’s washing and when it’s spinning the whole washing machine and the dryer shakes. Had to leave town and won’t be back in till July as soon as I get back will call to make an appointment so they can fix it. Thanks
I would recommend this to a friendBrand response from Samsung
Posted .Hello Rachel,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having issues with your washing machine as it's noisy when it's washing and spinning, and the dryer shakes. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to help you identify the proper troubleshooting steps to resolve the issue regarding the noise that your washing machine makes.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ if your washing machine is shaking.
I also recommend checking this link https://www.samsung.com/us/support/troubleshooting/TSG01109143/ of your Samsung dryer is vibrating or shaking.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144390785.
-Noraina
Disappointing Quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job but less than a year old and all the labeling for the setting are wearing off
No, I would not recommend this to a friendUnbalanced Washer but washes good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really looking forward to using this washer and all its features. Sadly after only one month of use, has it been constantly unbalanced, vibrates and is super loud. It has been leveled and we always makes sure it is not overloaded with clothes but even at that. It should not do this after only one month. We had Geek Squad come out, they checked everything and found no issues that it was leveled. Only suggested to reach out to Samsung directly. Now past the return window with Best But and stuck with an unbalanced washer that is loud. Don’t get me wrong it washes clothes but for the price we paid it shouldn’t be. Hopefully Samsung support can make it right and fix it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Marie,
Let us go ahead and get you some tips and tricks to fix and prevent the noise and unbalanced in your washer.
Thank you for doing your part in ensuring that your washer is not overloaded with clothes, and Geek Squad confirmed that your washer is leveled. Ensure the shipping bolts are removed and your washer is not contacting any other object.
You may refer to these links:
The washer is noisy with a video:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The washer is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Install your washer and scroll down to level your washer:
https://www.samsung.com/us/support/answer/ANS00051342/
Washer load:
https://www.samsung.com/us/support/answer/ANS00080262/
A video to understand the noise on your washer:
https://www.youtube.com/watch?v=SknGZKLd9AY
A complete video to properly sort and wash your laundry:
https://www.youtube.com/watch?v=R0HWsqn2ANo
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145816636, to help our team pull up your information.
Have a great day.
Melardo
Worst Washer Ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used washer once and the Washer has been stuck on the rinse/spin cycle for 45min. I have unplugged the washer & turn off & on and still experience the same issue. It just adds water, swish swish for 1 min drains and does it all over again. The time stops moving and it doesn’t fully wash. Defective! Biggest headache! Waste of time and money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BrittanyA,
We are aware of the significance of having functional appliances at home. We are here to assist you with your washer.
We recommend following the link below for assistance with your washer that is stuck on a single cycle. Click on the embedded words and select "NO, I NEED MORE HELP" to view the full diagnostic and a video tutorial.
Samsung washing machines won't spin or won't stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
We'd love to speak to you directly to provide more assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146962844) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Great until it breaks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this washer in October 2021 and started making noises on December 2021. Samsungs service department is AWFUL is made to discourage you from submitting a claim. After initial assessment for repair, it was switched to exchange and now Samsung won’t do exchange with e receipt. I’ve been on the phone with Samsung for at least 5 different occasions and each for at least 45 minutes. If you buy it I hope you dont have to go through the same ordeal
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jerryatlaw,
Thank you for reaching out and letting us know that your washer started making noise two months after purchase and that we won't accept an E-Receipt to process an exchange. We apologize for the inconvenience that this caused you. It's not the experience we want you to have with one of our products. We're here to help.
Attached is a link to a troubleshooting guide that you can check, which may help fix the noise issue with your Samsung washer.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
I've also included a video link below for additional troubleshooting steps.
https://www.youtube.com/watch?v=ywOrH59K9Rw
For reference, you may refer to the link below-containing warranty information.
https://www.samsung.com/us/support/warranty/?model=N0054102&modelCode=WF45T6000AW/A5
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144171895
-Angelica
Avoid this machine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. This washer's bearings went bad after two years.... extremely loud noise in spin stage. Bearing problem verified by two repair people. The fix would have been very expensive so we bought a new one. Avoid Samsung! One repair person said Samsung washers last 2-4 years. We had normal wash loads for a small family.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AnnM,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you.
-Angelica
24
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good appliance with enough features and a good space saver.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dannym,
It is a pleasure to hear from you. We are pleased to hear how satisfied you are with the washing machine! We value your observation, and we will continue working on improving the quality of the products we offer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144824570, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
NOT satisfied with this Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not pleased with this purchase at all. I've had it less than 3 months and the service technicians have been out twice only to tell me everything is fine. However, it's still knocking every time I put a load in the washer. I've changed to settings from normal, to towels, to quick wash to bedding. Added more clothes, added fewer clothes. Same thing each times it drains and spins...Beware!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello scbuie,
We appreciate your review of your overall experience with your Samsung washing machine, and we'll be glad to look into this for you.
Here are the troubleshooting steps to try when your Samsung washer is shaking/vibrating.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
https://www.youtube.com/watch?v=ywOrH59K9Rw
For reference, you may check the helpful guide below to learn the best laundry load size for your Samsung washer and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
For other concerns, do not hesitate to contact our Support Channels below to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144976145) to help our team pull up your information.
Thank you!
-Angelica
washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not sure what I think about the washer. Would be better if door could open the other direction
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are glad for you to join our family. If you need any assistance with your machine, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142751876. We thank you for being a part of the Samsung family. ^Brad
Good Washer with a Tiny Flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the wash , when i open the door, the water drips on the floor. Except that issue, it washes well
I would recommend this to a friendBrand response from Samsung
Posted .Hi Anjann! We appreciate you letting us know about your experience with the washer. Samsung is always happy to have useful feedback. ^Jecca
Several issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have the washer serviced as the codes kept coming up on the front & need to have it serviced again as the half of the ceramic part insode the washer thats the circle part in the front it broke in half & fell down into the washer. This is the second samsung washer Ive had that I have had issues with unfortunately.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your washer.
Here is a link for troubleshooting steps for your washer; kindly choose the one that matches, watch the video, and click the embedded words.
Samsung washing machine information and error codes.
https://www.samsung.com/us/support/troubleshoot/TSG10000997/?msockid=08e6a45904c26b1f3477b061055f6aec#washing-machine-displays-an-error-code
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your washer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147888567) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Mechanical issues, delayed service. Do not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have already had several problems with this machine within the first month of purchase. I own a PT clinic and we use the washing machine daily. The door locks automatically and does not open. We have had to have the maintenance team from Samsung come for service repairs 3 times and each time, it takes them a week to make an appointment and in the mean time my staff has to go to a laundromat to get laundry done. Has been a headache. I do not recommend this washing machine at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We can feel the disappointment you had with your washer. We are here to offer any assistance that we can.
We would love to speak to you to get some details and provide assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146936993) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Good product, but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works pretty good and connects with wi-fi, but I’m not agree that it’s come without the hoses for water, and the dryer was a joke comes with a 8 inch hose, the good thing is the double connector (splitter). 5 starts but one less for it!!
I would recommend this to a friendGreat but leaking
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it but then it Started leaking after only 1 year
I would recommend this to a friendBrand response from Samsung
Posted .Hi ALKG,
Thank you for your review. We are glad that you have loved the washer and it was up to your standards apart from it leaking recently.
I have shared a Samsung link below that can help address your concern about leaks from the washer.
Samsung washing machine is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144875114 and it will help our team pull up your information.
Leo