Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 6416171
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.
This summary was generated by AI based on customer reviews.
Works great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no problems so far. Replaced old washer with this one for a tenants and they seem to love it.
I would recommend this to a friendNice dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been great so far. No problems at all. The color almost matches the black stainless washer we have already.
I would recommend this to a friendGreat Samsung Dryer - would purchase again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 11 year old Samsung Dryer with this one... WORLD of a difference. Highly recommend this product. The wife loves it!
I would recommend this to a friend5stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this dryer. Very happy that I was able to return the original dryer and was able to get this one.
I would recommend this to a friend- Cons mentioned:Smell
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this washer not good get less water when I wash clothes are stinks . Don’t buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SonB!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Washer gets less water and your clothes stink. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Washing Machine Water Fill Issues": https://www.samsung.com/us/support/troubleshooting/TSG01203005/.
You may also refer to this link about "Samsung Washing Machine or Laundry Smells Bad": https://www.samsung.com/us/support/troubleshooting/TSG01108629/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the issue on your Samsung Washer on pages 49 & 53: https://downloadcenter.samsung.com/content/UM/202207/20220701140246912/WF6000T_UM_DC68-04006R-03_EN_CFR_MES_R.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144760538
Have a great day.
Melardo
Stack the dryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our dryer. Stacks nicely on the matching washing machine. We bought this just so we could stack,
I would recommend this to a friendNO POWER CORD WITH PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not come with power cord nor does not have a simple option to purchase a power cord.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RomS,
Yes, the power cord is not included with the dryer and is being sold separately since the dryer can be connected directly to the power lines.
To help you with getting the power cord, you may reach out to our Samsung Parts Team to order the parts needed for your Samsung range at (800) 627-4368.
They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase.
Thank you for choosing Samsung and have a great day!
^Rodel
Worst customer servic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has the WORST customer service ever and Best But does nothing to help if something goes wrong.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to assist you anytime, StanleyP. We want to speak with you to learn more about your experience so we can review your options and address any other issues you may have with your washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147640366, to help our team pull up your information when you message us.
Have a great day.
-John
Money well spent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer! Just has a super long notification sound from the washer/ dryer to let you know it’s finished
I would recommend this to a friendDoes not wash clothing as well as I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The issues had with delivery and installation were horrible. The washer does not clean clothes as well as expected. The preset programs require washing clothes for more than an hour. My top load washed in 30 minutes. I replaced it because it stopped working after 15 years. I wish I got it repaired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are not getting the best performance from your Samsung Washer. I have all the best practice for the best results below:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Thank you for choosing Samsung. ^Brad
MRSMURF
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heckuva value for the price I paid..a really user friendly appliance that couples nicely with the matching washer.
I would recommend this to a friendwould recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great! would definately recomend to consumers looking for a reliable washing machine.
I would recommend this to a friendNo complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for one month. No issues, easy install. Would recommend - looks nice with the matching dryer
I would recommend this to a friendDo not recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine but washing not effective. Decent size load ends up in unwashed clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We will guide you through potential solutions for your Samsung washer to have an effective washing.
To ensure that clothes come out clean, always check for proper loading, using the right detergent and correct cycles and settings.
Below are the links that you may refer to:
Clothes are not clean; this includes hyperlinks on step 1 (cycles and settings) and on step 2 (detergent guide) that you can visit for reference:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Washer load:
https://www.samsung.com/us/support/answer/ANS00080262/
A complete video to properly sort and wash your laundry:
https://www.youtube.com/watch?v=R0HWsqn2ANo
Get cleaner clothes with your washer:
https://www.samsung.com/us/support/answer/ANS00084866/
The below link is the user manual for your model. Turn page 26 (Run Calibration and Sort) and pages 27-28 (Determine the load capacity and Add the correct detergent type) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145807152, to help our team pull up your information.
Have a great day.
Melardo
Do not buy from here.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it was “used - new” Completely broken and loud everytime it runs. The best buy installers said it to me first, and then left it anyway. Left trash all over my house. Horrible experience from beginning to end, and now i have a loud dryer that I can’t even run when i have company over.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Robyn, we are sorry to hear about the issues that you are having with your dishwasher. This is not the experience we expect for our customer's and we would like to get this resolved as best as we can. Here is a link to a troubleshooting guide that may help with your concern on the noises your dryer is making (https://bit.ly/3AGYWIx). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144106058) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
My first Samsung dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a great dryer!! All cycles tested thus far are perfect! Trying to open the lent trap is the only drawback.
I would recommend this to a friendms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a very pleasant experience. salesperson was very knowledgeable
I would recommend this to a friendGreat quiet machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Disappointed didn't come with power cord but i guess that is the norm now. Love it. Very quiet and efficient.
I would recommend this to a friendThoroughly pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is nothing short of amazing. Really one of my best appliances purchases.
I would recommend this to a friendReally don’t like this dryer at all
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to put my clothes threw multiple cycles before they’re actually dry
No, I would not recommend this to a friendBrand response from Samsung
Posted .DestinyL, we're thrilled to assist with correcting your dryer's drying performance!
We have provided a link below to help you figure out why your dryer is taking longer to dry your clothes. Simply click on the embedded words and watch the entire video.
Dryer takes too long to dry
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145968446) to help our team pull up your information.
Have a great day
^Camille