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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4880 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 4,880 reviews
  • Rated 5 out of 5 stars

    New Home New Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great; Simple install just plugged in and it started working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my new home , really good quality, recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, lasts long and good quality. Definitely a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Great buy. I recommend Best Buy for electronics and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer. It dries perfectly in half the time of our old one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Latch Keeps Breaking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a latch issue. Same model 4 years old the latch kept breaking. This new one, latch issues after two months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Washer door latch. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142546940. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Terrible machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine stopped working within a yr. Unknown to us...water has to be drained from contraption on left constantly. Now 2 yrs later the machine broke completely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products and service combined with a good delivery and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer /Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering and pickup in store was easy. Very nice product and awesome sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love my dryer its a great product i highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with this washer. I'll order it again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer combo is beautiful. So happy I purchased them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These washer and dryers were defective, picked up on 8/30/23 and on 8/31/23 I couldn’t wash or dry! I today is 9/15/23 I still do not have a replacement I have to go with out ! I won’t be getting new ones till the 20th !

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We can imagine how you feel about what happened in your unit. We are here to help.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Go for LG instead

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really unreliable, I had throw it away after having it for a little more than a year cause it broke, I bought an LG and love it now, no Samsung appliances ever again, GO FOR LG!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Simi,

      We appreciate you sharing your experience with the Samsung dryer. We are saddened that you no longer have the product.

      We would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, delivery was on time, can’t wait to use themes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, delivery was on time, can’t wait to use themes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this washer is the best thing I’ve

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer is the best thing I’ve ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine great machine great machine great machine great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced a Samsung drier purchased in 2008 (still working)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sumsung gas dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer, many advanced futures, especially at the sale price.

    I would recommend this to a friend