Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 6416171
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.
This summary was generated by AI based on customer reviews.
Worst washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many issues, don't buy this product. I bought new appliance almost a month ago, and still issue not fixed . Geek squad support is worst and waste of time. I asked for call, they called me said "Hello, hello" and hung up the line. They failed to fix the issue. In fact they did nothing to fix the issue. I wanted to give 0 rating for product and Geek squad, but it automatically picked 1 star ..so 1 star is not my rating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144675765.
-Noraina
Washer and dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, all of our appliances are all Samsung now, they truly build a great appliance!
I would recommend this to a friendDoes not wash clothing as well as I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The issues had with delivery and installation were horrible. The washer does not clean clothes as well as expected. The preset programs require washing clothes for more than an hour. My top load washed in 30 minutes. I replaced it because it stopped working after 15 years. I wish I got it repaired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are not getting the best performance from your Samsung Washer. I have all the best practice for the best results below:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Thank you for choosing Samsung. ^Brad
- Cons mentioned:Smell
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this washer not good get less water when I wash clothes are stinks . Don’t buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SonB!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Washer gets less water and your clothes stink. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Washing Machine Water Fill Issues": https://www.samsung.com/us/support/troubleshooting/TSG01203005/.
You may also refer to this link about "Samsung Washing Machine or Laundry Smells Bad": https://www.samsung.com/us/support/troubleshooting/TSG01108629/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the issue on your Samsung Washer on pages 49 & 53: https://downloadcenter.samsung.com/content/UM/202207/20220701140246912/WF6000T_UM_DC68-04006R-03_EN_CFR_MES_R.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144760538
Have a great day.
Melardo
Nice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased it recently, so far, so good. My laundry comes out clean and smelling good.
I would recommend this to a friend- Pros mentioned:Ease of use
Love this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It fits perfect where I wanted it and it looks great. It is so easy to work and it washes everything very well. I love the spinning cycle. My clothes are almost dry by the time everything is done. The price was the best part. Very reasonable.
I would recommend this to a friend Do not buy from here.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it was “used - new” Completely broken and loud everytime it runs. The best buy installers said it to me first, and then left it anyway. Left trash all over my house. Horrible experience from beginning to end, and now i have a loud dryer that I can’t even run when i have company over.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Robyn, we are sorry to hear about the issues that you are having with your dishwasher. This is not the experience we expect for our customer's and we would like to get this resolved as best as we can. Here is a link to a troubleshooting guide that may help with your concern on the noises your dryer is making (https://bit.ly/3AGYWIx). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144106058) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Do not recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine but washing not effective. Decent size load ends up in unwashed clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We will guide you through potential solutions for your Samsung washer to have an effective washing.
To ensure that clothes come out clean, always check for proper loading, using the right detergent and correct cycles and settings.
Below are the links that you may refer to:
Clothes are not clean; this includes hyperlinks on step 1 (cycles and settings) and on step 2 (detergent guide) that you can visit for reference:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Washer load:
https://www.samsung.com/us/support/answer/ANS00080262/
A complete video to properly sort and wash your laundry:
https://www.youtube.com/watch?v=R0HWsqn2ANo
Get cleaner clothes with your washer:
https://www.samsung.com/us/support/answer/ANS00084866/
The below link is the user manual for your model. Turn page 26 (Run Calibration and Sort) and pages 27-28 (Determine the load capacity and Add the correct detergent type) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145807152, to help our team pull up your information.
Have a great day.
Melardo
Poor quality-$1000 for a half a year.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half a year in and it doesn’t work already. Obviously not great.
No, I would not recommend this to a friend- Cons mentioned:Spin cycle
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after only having it for 3 days I had to return it because it wouldn't spin. Very disappointed!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JessieR81107,
Thank you for reaching out and bringing this to our attention. I understand you're having an issue with your washing machine as it would not spin after 3 days of use. The experience is not what we expect from our customers and we do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000997/ to guide you if your washing machine won't spin or won't stop spinning.
You can also check this link https://www.samsung.com/us/support/answer/ANS00080262/ to learn the best laundry load size for your Samsung washing machine and dryer.
Please also see this link https://www.samsung.com/us/support/answer/ANS00061937/ for the cycles, settings, and features of your washing machine.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US for the warranty coverage of your washing machine.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144647400.
-Noraina
Worst customer servic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has the WORST customer service ever and Best But does nothing to help if something goes wrong.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to assist you anytime, StanleyP. We want to speak with you to learn more about your experience so we can review your options and address any other issues you may have with your washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147640366, to help our team pull up your information when you message us.
Have a great day.
-John
Never dries always smells like mold
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We even leave the door open after loads and it atill stinks
No, I would not recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this washer. Like the settings/options. Previously had an LG.
I would recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer we ever have we recommended to anyone that is looking for one
I would recommend this to a friendPoor quality unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4 unit I have replaced with the same issue every time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RichardL, we understand your frustration if you have had four replacements done with the same issue. We want to speak to you directly to gather more information about your washer for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148813829) to help our team pull up your information.
Have a great day.
^Camille
Never again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m honestly not sure how it works it’s never been on since it’s not hooked up properly and I’m still waiting on maintenance to come and help me out
No, I would not recommend this to a friendwaste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not that great they run good for like a year then the issues start. spend the extra for a higher model one or diff brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Alex123! I understand that you have concerns with your washer and We would like to help as much as possible. At your earliest convenience, please reach out to our social support team to see what assistance we can help with. We can be reached via any of the following using ticket number: 1143825601
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513.
Thank you for choosing Samsung. ^Nic
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Was delivered quickly and installed quickly. Easy to use
I would recommend this to a friendPoor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works fine in the beginning but stopped working after a year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Getting the best value for your money is one of our priorities. We're here to help you check why your washer has no power.
Whether your washer will not turn on or turns off by itself, stops unexpectedly, or won't turn off, it's likely due to an issue with the washing machine's power cord or its electrical connection to your home's power grid. Please check this link for details.
Samsung washing machine power issues
https://www.samsung.com/us/support/troubleshooting/TSG01203022/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145475503) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ❤️ my new Samsung washer & dryer! Gorgeous finish and stackable!
I would recommend this to a friend