Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 6416171
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Noise level
High quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. User friendly, very quiet, and efficient. Only trouble has been it required HE detergent, and does not break down detergent sheets well. Currently looking into non toxic detergent options, otherwise wonderful machine.
I would recommend this to a friend Efficient and gentle on clothes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dries clothes quickly, even on low heat setting. The drum is huge, but it has a narrower opening and is pretty deep compared to other dryers. Large capacity.
I would recommend this to a friendGood unit with a great warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the refurbished unit with a great warranty. Unit had one cosmetic blemish and works great. I already had a stand for it so it worked out.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Front loader washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg. Where do i start. I love this washer. It cleans your clothes very well. And the spin cycle is powerful to the point when the cycle is complete the clothes feel like they somewhat dry
I would recommend this to a friend Bad horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience. The machine didn’t work. I paid for installation and the vent came off. Called to replace it. Best Buy said to contact the manufacturer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
I understand your frustration about the experience you have with the Samsung dryer. We apologize for the inconvenience since the dryer is not working.
You can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/DVG45T6000P/A3.
Also, here's the available service option link: https://www.samsung.com/us/support/service/.
You are a valued client of Samsung, and your experience matters to us.
Samsung is continuously improving its products and services. Your feedback is vital to that process.
We like to inquire further about your concern with your Samsung dryer.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144736028
Thank you for choosing Samsung, and have a great day!
^Rainly
- Pros mentioned:Cleaning performance, Noise level
NEW Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer runs quiet and cleans clothes faster than old machine
I would recommend this to a friend Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer but has had a leak on the bottom of door housing. Wouldn’t recommend!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand that a leaking washer can affect our laundry experience. We'll be pleased to help fix your Samsung appliance.
I recommend checking the resources below for troubleshooting steps to try when your Samsung washer leaks.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
https://www.youtube.com/watch?v=jgKRn1xR_qs
You may also check page 52 of the user manual for other recommended actions for a leaking washer.
https://downloadcenter.samsung.com/content/UM/202209/20220916135335438/WF6000T_UM_DC68-04006H-02_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145177530) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Noise level
Really good washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that washer . Is so quiet. Love the design . I bought the dryer to . Such a super combo.
I would recommend this to a friend avoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer shuts off with my belongings still damp. moisture sensor is useless. AVOID!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello bamboozled,
Thank you for reaching out and letting us know that your Samsung Dryer shuts off with your belongings still damp. We understand how inconvenient it is, and we also apologize if the moisture sensor isn't working as you expected. It's not the experience we want you to have with one of our products. We're here to help.
Attached here is a link with information and a troubleshooting guide that you can try, which can help us fix the drying issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
I've also included a video link containing additional information on what to do if your clothes dryer isn't drying properly.
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also refer to the link below, which can help us fix the issue with the moisture sensor.
https://www.youtube.com/watch?v=lwWeL5JYNNo
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144153121
- Angelica
Poor Manufacturing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years after purchase the bearing started to go, not likely to purchase again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to learn more about what happens with your Samsung washer, LaurieC. We'll be glad to look into this for you.
You may contact us via our Support Channels below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
Bad service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's no problem to my new dryer but service sucks! I need to wait 3weeks just to install it.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144638763
Have a great day.
Melardo
Very happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased and glad I made this choice to get front loader
I would recommend this to a friendWorst dryer doest not heat up
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer. Never buy this. Samsung product is the worst. Doest not heat up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .The best drying experience is what we want our customers to have, MR01. We'll be pleased to help fix your Samsung dryer's drying performance.
Here are the links to the troubleshooting steps that may help fix the dryer that does not dry the clothes.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also check page 45 of the user manual for other recommended actions when the dryer does not heat/dry.
https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf
For reference, check the link below to learn about your Samsung dryer's best laundry load size.
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145188933) to help our team pull up your information when you message us.
Thank you!
-Angelica
Loud and leaky
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super loud, started leaking a couple days after i bought it. Return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Gtg724,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica
Rough
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Floods a lot. Took forever to set us since the company won’t do it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience since the washer is leaking.
To help you with this, I will provide a link that indicates an article if the Samsung washing machine is leaking.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01000977/ting/TSG01001032/.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144638656
^Rainly
- Pros mentioned:Capacity
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity. Spin cycle almost dries the clothes. Large choice of water temperatures.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Happy happy happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love this washer Bought the pair for Black Friday 120 off each piece. Everything comes out so clean. Using tide and the clothes and bedding look amazing. Fit my queen size quilts with no problem. It's pretty quiet for a washer. I love no agitator. Clothes are so ring out they dry in no time. I suggest the small platform it will put them at the greatest height. Can also be used wo them w no problems. Use a good detergant bcause you only need a small amount and you will be amazed on how clean your clothes are. Best washer I ever had and I always bought Maytag or Kenmore.
I would recommend this to a friend So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How much can (any)one get excited about a washer? It does the job, it's my third front loader, so the water saving, spin speeds, etc. are not novel to me. The build seems inferior to my previous Kenmore and LG. It lacks sanitary cycle, in comparison to similarly priced LGs. Vibration is OK on concrete floor. It is not the quietest, but not an issue as it is in a closed niche. The chirp at the end of cycle is very long, but not unpleasant. Clothes come out as clean as we are used to. Bit worried that the front touch panel will go after a few years and likely be cost prohibitive to fix. All pieces, whether plastic or metal (and by extension I imagine electronics) appear to be of inferior quality with each new model, regardless of the brand. It is devastating that nowadays even Consumer Reports considers 8-10 years to be the expected use of a washer, very irresponsible towards our one and only planet.
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Very quiet and easy to use! Set up was easy!
I would recommend this to a friend Great Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Dryer I've had to date! Don't know how I've lived without it!
I would recommend this to a friend