Customer Ratings & Reviews

We recently purchased our second Samsung machines and I love the brand! Only one complaint with these new machines! The doors are harder to open and close so I have to be more careful with them since I’m worried to break off any pieces. Not a huge deal but a downgrade from the earlier version of the machines!

Competitive price, easy to understand controls, great size (4.5cf) and quiet!

Love the size and efficient makes a cool chime noise when cycle is done

Machine locked up in a rinse cycle I don’t know if I did something wrong I unplugged it and it reset, so far everything seems fine other than that. I haven’t tried all the functions but 2 hours run time for heavy load seems a bit excessive.

I love my new washer it works great for me. No problems at all

I so in Love with my new washer. It cleans so well.

Good washer for me works for me. Good price for quality

quiet machine.. bessssssssssssssssssssssssssssssst

This wash machine is perfect for our necessities. It is work excellent

I highly recommend getting! It’s amazing and has made a huge difference to how my clothes come out! My whites look amazing! Just overall I love this washer!

I have been using the washing machine for over a month and I am happy with it. I did online purchase and was easy. The installation was on time and quick. Overall, the experience was good.

I love having this, my other was very loud when it was washing, so I couldn’t actually wash and go to sleep at night. And not put a load in not waking up with the noise of the washing machine.

This set has really been a show stopper at my house. I've been using the super speed wash cycle all the time also - life saver for a big family. Just a stunning design with great value for the amazing features.

We bought this washing machine to replace our last one which was also a Samsung and had lasted more than 10 years! This has all the bells and whistles that we need and most importantly it gets our clothes cleaned very quietly.

I looked all over this town for a champagne samsung washer & dryer. the woman I spoke was very helpful I love me new set and the installers were great too

Thoroughly washer your clothes. Has a self cleaning feature and it lets you know when it needs to be run. Excellent priduct. Would highly recommend.

I bought this matching set for my new home and I love them I was skeptical about a front loader but I quickly was put at ease when they got delivered

Purchased this washer 2.5 years ago and it leaks water inside the washer drum. The clean water does not stop flowing. Once it gets about a quarter full then the washer automatically drains the water. Best Buy customer service and Samsung customer is not willing to cooperate with fixing the machine unless I pay $120 for them to come look at it plus parts and labor. Estimate of $250-$350. Also this unit runs pretty loud while it is washing. On the positive note, it does look really nice.

So far so good, quiet and does the job well, time will tell about longevity, no regrets so far.

This was hands down the worst shopping g experience ever and my recommendation would be to avoid the Bridgeton Best Buy Outlet at all costs. We picked the open box item in the show room and paid for delivery. At the first delivery attempt, the store had mistagged the item and tried delivering a stove/range instead of the washer. The store manager took 0 accountability and tried to blame the delivery drivers. When the second delivery was attempted, the washer the tried to deliver was substantially more damaged than the one we picked out on the floor l, and (more importantly) was missing some of the minor damage we had been ok with. It was a complete bait and switch and again the store manager took zero accountability and was incredibly condescending to me and my wife. On top of that, it took days to process the refund because there was no way for them to start the refund until the refused delivery was closed out at the end of the day. Hands down, this was my single worst retail experience ever.