Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 6416171
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.
This summary was generated by AI based on customer reviews.
Samsung the best.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product it is just what I needed. The wash is perfect and the clothes come out clean.
I would recommend this to a friendLove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommended this to my wife’s friends and we are going to Best Buy right now to buy one.
I would recommend this to a friendMy Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer!! The specifications list that the drain and fill hoses are not included, however the drain hose is. For anyone looking to purchase this washer in the future, you will need to also purchase fill hoses separately. Enjoy‼️
I would recommend this to a friendReplaced my washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. I’m very pleased with my product and the service.
I would recommend this to a friendLarge capacity quiet washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a quiet washer, even when spinning large bulky or unevenly balanced loads. Lots of settings available. Installation service was great. Mac
I would recommend this to a friendfront washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase was recent on February 9, 2024 and so far it has worked very well but I do not give it all the stars because I have felt in some washes that it makes noise. I still do not know if it is because I had a small load of clothes or if it is some damage because they I remember that it is very new but it has only happened to me once. I still have to wait a while longer
I would recommend this to a friendBrand response from Samsung
Posted .Hello NoemiM,
We recognize your observation about your washer. Let us provide the details you need.
Here is a link to help understand the noises your washer is making. Please follow the steps connected to your experience and watch the video fully.
The Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146915799) to help our team pull up your information when you message us.
Thank you.
-Kimberly
As expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good capacity, quieter and energy efficient.. Delivery and install from BB was uncomplicated and quick
I would recommend this to a friendWasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent purchase for me, I would recomend this washer to anyone who asked thank you
I would recommend this to a friendReplacement for my ‘08 Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for my ‘08 Samsung washer. This model is a bit louder, but does the job. I’m counting on the bearings holding up longer than the last model. Fortunately, the dryer works fine
I would recommend this to a friendMakes noise like jet engine revving.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our set is 3 yrs old and washer sounds like a plane taking off when it spins. Cant fix it, not cost effective. Only solution is buy new one. 3 yrs???? For that price? I figured it would go for at least 10-15 years. We are a family of 2, has not been abused. Not sure i want to buy Samsung again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Darlene M,
It’s disappointing when a major purchase like a washer doesn’t last as long as expected. We are here to provide aid.
I have shared a Samsung link below that will provide reasons why your washing machine sounds like a jet noise.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need assistance with setting an appointment, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147341428 to help our team pull up your information.
Leo
Champagne Beauty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! I can program it using the smart things app to monitor water usage, maintenance, etc.
I would recommend this to a friendSamsung Stackable Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All runs well except the door does not close and stays ajar a couple of inches open. It does not bother me much since the washer/dryer stack is in the closet and keeping the door ajar circulates air inside the washer reducing mold buildup.
I would recommend this to a friendTerrible service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team refused to carry the washer and dryer to the basement, which is only one floor down. They claimed that the stair left railw is an obsticle for them to carry it, although the rails are not higher than mid leg level. The best buy delivery policy includes delivering the appliances to the room. However the delivery team dropped the washer and drier in my living room and left. They also called the best buy customer service who only listened to them and not to me (the customer). Their answer is to "hire somone to carry it to the basement". I regret buying appliances from best buy. And do not recommend to anyones.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand your disappointment about the experience you had. Allow us to help you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
My Best Buy experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, great customer service I got everything I needed at a affordable price.
I would recommend this to a friendMinimally customizable features, disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall these are good machines! I haven't noticed any major snagging (my last stackable LG units snagged my clothes a ton) or issues however, the pause button does not unlock the door very quickly for you to add items in that you may have forgotten and I hate that. Why have a pause button? overall, the settings are not as customizable as the water temp / time / dry level selections make it seem. Many of them do not allow you to adjust them, so I use manual settings which means I often dry things much longer than they need to be dried because the sensor is not enabled for manual dry settings.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sierra! We appreciate you for taking your time to tell us about your experience, because you are a valued member of the Samsung family your experience matters to us. Your feedback helps us to understand where we can take steps to improve our products and services. Again thank you for being an important part of the Samsung family. ^Nic
Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced to buy a new washer because my last washer, a GE, only lasted a little over a year and a half. Appliances these days are junk.
I would recommend this to a friendExceeds expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a nice washer!! Worth buying. The washing cycles are smooth & quiet. Lets you know when its ready
I would recommend this to a friendWasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer on sale from Best Buy. One of the best purchases yet.
I would recommend this to a friend- Cons mentioned:Spin cycle
Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this washer and it shakes very badly during the spin cycle and is not quiet. Definitely Need something to keep it in place if you have an open laundry room. It washes great, didn’t expect the spin cycle. hopefully it doesn’t break due to the shaking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cassandra,
We understand that an excellent working washer plays a massive part in cleaning our laundry. Let us help you.
I have shared a link below about the steps if the washer is shaking or making noise when spinning. Please click on all the embedded words and watch the video inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146834574, which will help our team pull up your information.
^Rainly
LathaR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Shopping for the item in store with the employee was a good experience.
I would recommend this to a friend