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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4880 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 4,880 reviews
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommended this to my wife’s friends and we are going to Best Buy right now to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. At first i was a lil doubtful cause im used to gas dryers but when put it to the test, it worked just as good if not better than my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is as anticipated. Thanks for the promised product and the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. I’m very pleased with my product and the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity, quieter and energy efficient.. Delivery and install from BB was uncomplicated and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought this machine 3 times. I have had to move and had to give it away. Whenever i had to buy another washer I always pick this one. It’s a good washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent purchase for me, I would recomend this washer to anyone who asked thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer!! The specifications list that the drain and fill hoses are not included, however the drain hose is. For anyone looking to purchase this washer in the future, you will need to also purchase fill hoses separately. Enjoy‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large capacity quiet washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a quiet washer, even when spinning large bulky or unevenly balanced loads. Lots of settings available. Installation service was great. Mac

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for my ‘08 Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for my ‘08 Samsung washer. This model is a bit louder, but does the job. I’m counting on the bearings holding up longer than the last model. Fortunately, the dryer works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Stackable Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All runs well except the door does not close and stays ajar a couple of inches open. It does not bother me much since the washer/dryer stack is in the closet and keeping the door ajar circulates air inside the washer reducing mold buildup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, great customer service I got everything I needed at a affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced to buy a new washer because my last washer, a GE, only lasted a little over a year and a half. Appliances these days are junk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly! I love the tunes it plays when the cycle is complete. We never miss a load being done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Minimally customizable features, disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are good machines! I haven't noticed any major snagging (my last stackable LG units snagged my clothes a ton) or issues however, the pause button does not unlock the door very quickly for you to add items in that you may have forgotten and I hate that. Why have a pause button? overall, the settings are not as customizable as the water temp / time / dry level selections make it seem. Many of them do not allow you to adjust them, so I use manual settings which means I often dry things much longer than they need to be dried because the sensor is not enabled for manual dry settings.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sierra! We appreciate you for taking your time to tell us about your experience, because you are a valued member of the Samsung family your experience matters to us. Your feedback helps us to understand where we can take steps to improve our products and services. Again thank you for being an important part of the Samsung family. ^Nic Samsung

  • Rated 2 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this washer and it shakes very badly during the spin cycle and is not quiet. Definitely Need something to keep it in place if you have an open laundry room. It washes great, didn’t expect the spin cycle. hopefully it doesn’t break due to the shaking.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cassandra,

      We understand that an excellent working washer plays a massive part in cleaning our laundry. Let us help you.

      I have shared a link below about the steps if the washer is shaking or making noise when spinning. Please click on all the embedded words and watch the video inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washer.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146834574, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Great front loader, quiet, various wash choices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great front loader, great price, performs like a champ, quiet, multiple wash options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MEH, Workable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are just replacing the same thing that just broke. A little annoyed by how quickly it stopped working, but was used a ton.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    14 years old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re going on 15 years with ours and have never had any issues. I wouldn’t buy anything else!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washing machine! Would definitely recommend

    I would recommend this to a friend