Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 6416171
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.
This summary was generated by AI based on customer reviews.
pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quit happy; the installers were polite and informative. i'm pleased with the job it does.
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Looks good too.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very decent dryer. Very quiet and easy to use. I would recommend.
I would recommend this to a friend Nice and affordable washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the price so got it and it's working great!
I would recommend this to a friendAwful Customer Servce
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't know how the dryer works. When I purchased, I paid for install. The associate said that best buy could install. On the way out to be delivered, the delivery guys said that company policy is that they do not install gas dryers. Don't blame the delivery guys blame best buy. Called and was told they were going to escalate it up to the manager then they hung up on me. When the delivery guys got here, they were sent the wrong size hose to connect the gas line. Now I am having to pay a plumber to come out and hook up my dryer. That ill happen in about 5 days. Do not buy a major appliance from best buy. They do not know what they are doing, and they give false information. When you call them on it, They say they will look into it, but will just hang up on you
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! Cleans well and looks perfect in our space.
I would recommend this to a friendWashing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my washing machine so far it’s a good choice
I would recommend this to a friendSAMSUNG WASHER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic MACHINE ITS OUR SECOND WASHER FROM SAMSUNG!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Failed after 4 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer in 2017. It was noisy but cleaned well and was much better about resisting mold on the gasket than our previous Kenmore front load. It lasted just 4 years. Today we found our it has bad bearings ($1200 repair). Tech said he sees this pretty often. FOUR years!
No, I would not recommend this to a friend DO NOT BUY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How disappointing is it to use the new washer you spent so much on just for it to it to not work and per it’s first use it physically jumps around your laundry room and shakes so hard you can feel it in the few rooms over, and guess what it’s back ordered now so if we were to get same ones it’ll take even longer to get here. the customer service is “closed” when i call this is so upsetting save yourself the money and time like i am on trying to get this all sorted out and do not buy it, A. from here and B. at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AshleyP,
We understand the inconvenience of not having a working dryer. Let us take care of the unit immediately.
Here is a link to help you with the dryer. Please follow the steps and click the hyperlinks for additional help.
Samsung dryer is vibrating or shaking.
https://www.samsung.com/us/support/troubleshooting/TSG01109143/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146584069 to help our team pull up your information.
Have a great day.
^Aloe
great price and quick pick up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great item! fast pickup too. great price for this item.
I would recommend this to a friendWashing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer, was exactly what I ordered. I ordered it as a gift.
I would recommend this to a friendTrash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could tell you one thing it's DO NOT BUY THIS WASHING MACHINE. This washer started to get loud within about one year, second year clothes started seeming like they weren't clean. A few nights ago the drum detached and the washer almost tore my plug outlet out of the wall. My appliance repair guy who is very honest said the parts to Samsung washers are so expensive it's not worth it to fix it. I'm currently waiting on a GE washer to be delivered so they can haul this trash out of my house. I will never buy Samsung again, oh and don't fall for Best Buy Total tech. Unless you renew it every year for $200 they won't help you. Total scam.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarisaP, thank you for choosing Samsung for your washer needs. We are saddened to hear you purchased a different brand,
as this washer caused you many issues like noise and clothes not being cleaned. We look forward to working with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148722640) to help our team gather your information.
Have a great day.
^Charles
Leaks and Drain issues after 2 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 5 stars tricked me into a purchase. I was upgrading some ancient GE washer/dryers and this looked amazing. 2 years later the washer is leaking water from the front (gasket torn), and a few months after that we got drain pump problems. Estimate to fix $575!! Check Reddit for Samsung washer leaks and also google samsung error code SC. Lots of problems for lots of people. If you only need a washer/dryer for a year to sell a home, Samsung looks great... otherwise it's a waste of money. If you do go ahead and get one, get an extended warranty. I did, but it's taking days to get service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how you feel about the fee to fix the washer, and we wish to help you with this.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146659654) to help our team pull up your information.
Have a great day.
^Camille
smc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea of the stackable washer and dryer to save on space in the in-law house
I would recommend this to a friendWorking Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is everything it promises and more. Thank you Samsung
I would recommend this to a friendSamsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clothes are definitely cleaner. The controls are too complicated for my husband to understand. He was able the use the old washing machine.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Washerrating, I would like to congratulate you on your on your new Samsung Washer and like that you took time to share your feedback. I want to provide you with some helpful information on the cycles and setting on your machine. See link below:
https://www.samsung.com/us/support/answer/ANS00061937/
We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
No
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looks great . Love the quietness . Great appliance
I would recommend this to a friendSteve Pumphrey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at removing wrinkles. The touch buttons aare to sensitive
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SteveP,
We recognize your feelings regarding your dryer. We would love to help you.
We recommend using the "Wrinkle Prevent" cycle, which provides approximately 180 minutes of intermittent tumbling in unheated air at the end of the drying cycle to help reduce wrinkles.
If clothes are still wrinkled after the "Wrinkle Prevent" cycle, please refer to page 46 under "Items still wrinkled after Wrinkle Prevent (Wrinkle Away, Wrinkle Release)" for steps to help.
User manual
https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148610223) to help our team pull up your information when you message us.
Thank you.
-Kimberly
excellent installer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great machine so far.. but the person who delivered and installed was wonderful!
I would recommend this to a friendClean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works efficiently quietly and a grea overall purchase
I would recommend this to a friend