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Customer Ratings & Reviews

$699.99
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Comp. Value: $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4812 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,812 reviews
  • Rated 4 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working really good at all I’m definitely recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, with a couple of quirks/minor issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well overall and is pretty quiet compared to my last one. There have been a couple of minor issues. I've found that if there is only one small item in the washer, sometimes the spin cycle will not start and the countdown to the end of the wash cycle will stay hung at 5 or 6 minutes until you cancel the cycle/turn off the washer. Also, I've noticed that many times there will be an area under the door that is damp after the wash cycle has completed, so it seems like the door seal doesn't work as well as it should or maybe there is a problem with ours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more DISCO dancing washing machine!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Feb. 2024, we purchased this new Samsung Washer & Dryer Combo with Pedestals to replace our 2015 versions. WOW... what a difference!!! The old washer would DISCO dance across the garage floor during the spin cycle. So far the new washer stays in place. The vibration reduction technology exceeds our expectations. The new dryer is quiet and efficient reducing the overall drying time compared to our older unit. Our garage looks fancy now with the Black Stainless Steel models. LOL Lastly, the local BestBuy Rep. Daniel was very knowledgeable and made the entire transaction easy. BestBuy will continue to be our go-to store for electronics & appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Smart Washer Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with easy to follow buttons and quiet most of the cycle. Personally I love how quiet it can be, sometimes i forget i have a washing load going until it beeps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++++ PURCHASE, DELIVERY AND INSTALLATION!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is smaller then I had realized however it is BIG on performance! I am extremely satisfied with this purchase and will Highly recommend this washer it to anyone! ALSO The delivery was prompt. The techs were AWESOME! Thank You for such a supreme delivery and installation service!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, quiet and efficient recommend 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. Perfect purchase. Great upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Quiet and clean. More improved style than GE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and Efficient. Overall great look and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet, lots of option and washes a large load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large washer. It weighs the laundry in order to figure out how much water is needed. It has no agitator so it's easier on your clothes. You can have up to 5 rinses if you want. The spin cycle is so efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great buy at the sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Easy to use. No issues so far. Looks really modern and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Great washer but bad installation experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is working great so far and it is very quiet. Truly recommend it to anyone! The only downside was when the technicians came to install it they were very lazy and didn’t set it up correctly when they said everything is good. When I put clothes inside it gave an error code and I had to fix it myself by pulling the washer out and see what was wrong since they left.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a total game-changer! Quiet, powerful, and energy-efficient—it tackles tough stains like a pro. I love the sleek design and large capacity, perfect for family loads. It saves time, water, and my sanity. If laundry had a hero, this machine wears the cape. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer for the price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and cleans great. Lots of load options and great spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product I will buy more from BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good article.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase we have ever made es lo macimo.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, easy to use, and clothes are clean. The only drawbacks are the door doesn't seem to be sealed completely because it shakes a bit when on the spin cycle. The other drawback is doesn't have a programmable favorite cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bon,

      We understand your disappointment with you not having the best experience with your washer. Let us help.

      Here is a link for troubleshooting steps for your washer that is being unbalanced; kindly click the embedded words.

      Samsung washing machine spins poorly.
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149042390) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Very Satisfied with Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung is a very good efficient washing machine. The washing machine runs quiet. It cleans clothes very well. The spin dry cycle is very good which helps dry clothes quickly. This machine is a good value. Best Buy did a great job on delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer that I purchased online from bestbuy.com works perfect. I purchased a Samsung washer because we have the refrigerators and they work perfect as well. The washer is very quiet. Another thing we like about it is the fact that it has a front door to the clean out pipe. We have a lot of little socks that can get stuck there and cleaning those out is a breeze. I will continue to purchase Samsung appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love samsung and was happy with our last one that lasted 15 years. Had this one for 3 months very happy with it and how easy it is to use.

    I would recommend this to a friend