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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4864 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,864 reviews
  • Pros mentioned:
    Cleaning performance, Price

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The over all product is good . Size capacity of the loads and the wash are pretty good . I would recommend this washer . Also can be used as stackable as well. Especially for small areas like an apartment. Plus the price is good as well ,if your on a budget during these difficult times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MACHINE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE it. Before, I had to go to a laundry to do my bedding because the top loading machine in my apartment (each apartment had its own washer/dryer) didn't have an agitator, so couldn't clean and spin them well enough. This front loader gets the job done, AND spins them dry enough that it only takes ONE cycle of my dryer to finish the load off. And the Cost ($722.00 total) can't be beat. The only thing I would have loved to have in it would be a 20 load soap/softener dispenser. But, for $722.00, what can you do! The Install team did a great job, even waiting for my maintenance guy to assist with one of the hoses that wouldn't come lose from the valve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and smooth installation service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the washer and dryer!! No complaints. Both work great! Efficient and quiet. The installation was smooth and the communication with the team was great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GREAT DRYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With sensor dry (eco dry) clothes don't dry any longer than necessary. But you have may options for whatever your drying needs. Jeans, towels, delicates. You can even turn eco dry on or off depending on what you are drying. Very quiet. I bought the set. The first dryer delivered had a bearing problem (within first 5 days). Best Buy replaced it immediately with new dryer. No Hassle at all. Very happy with Best Buy and my new washer and dryer set!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    My new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine suits my needs perfectly It is quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set of stacking washer/dryer - love the space saving element. The machine works great - it's fairly quiet and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome they work in good condition and look practically new

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice dryer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer! Love it’s ease of use and seems to be of good quality. Dries a load of towels in about an hour - always a good test of how a dryer will function to me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like advertised but doesn't come with the power cord

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    We love our washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer! It's super quiet, study and user-friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer it works great, I've had it for a few months now and have had no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans things that I put in it. Much better and quieter than my old one. Minus one star because you can't turn off the musical chime.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Eric, congratulations on picking a Samsung Washer you love. Thank you for taking the time out of your day to share your feedback with us. We are so glad you are a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old one with this product. so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dryer go almost 6 months and it has worked perfectly! It has lots of settings for any need you desire. My only complaint is the dry sensor is very sensitive and doesn’t dry my clothes completely but I think that helps minimize shrinkage ALOT. Overall a great machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Le Quach

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service more than any store know. Thank you ,Best service ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far after two months it is working great. I like the new lint box design as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. I like how easy they are to navigate and the sleek look

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing Machine!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine. My wife is happy with it. Cleans clothes good and does it quietly. Recommend it for anyone looking forna front load wahing machine. Samsung, always the best.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front load washer and I love it. It has a few draw backs compared to a top load, such as leaving the door open after each use to dry out and not being able to open it to add more clothes during wash. But most importantly, it washes my clothes well and efficiently. It has a nice sleek design and modern aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this Dryer. I have been using it for about 6 months and now problems. Easy installation. Runs quiet, dries clothes fast, and has plenty of features. I usually just use the normal dry and the clothes dry quickly.

    I would recommend this to a friend