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Customer reviews

Rating 4.6 out of 5 stars with 4863 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, low noise level, and ease of use. Many appreciate the large capacity and consider it an excellent value. However, some customers have expressed concerns regarding the spin cycle and washer quality. A few have also reported issues with installation and the door, while others have noted an unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,863 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washing machine for one month and so far it seems great. It is quite large, easy to use, and washes the clothes well. There are lots of options for cycles and settings. It seems to be a good quality washer and we hope to use it for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Effective washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washing machine. I have had it for over two years now, I am satisfied with this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It is very easy to use! Love the smart! Love the color I bought which was platinum!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t love this much more

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this! Have had no issue with this. It does its job really well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer front load

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. I am from Europe and I could not get used to US washers. This one works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice looking - very quiet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have used a couple of time, so far so good. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a top loader that only lasted 3 yrs and was no longer under warranty. Repairs were going to be expensive. I chose to go back to a front loader and this washer is amazing. Instead of hours to wash clothes,l had 4 very clean loads the first night I bought it. Love this washer. I just wish they weren't so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    This is a good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, silent and very efficient. The front door could be stronger, just got a hatch after something beating it, but not affecting the functions.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Cheaply made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned both the washer and dryer. With in the first week the washer got stuck on the spin cycle.. I thought it might be a one time thing but it did it again and then it started getting real loud during the spin cycle. It was in my window to return and I was not going to take a chance on keeping them. Also the amount of water left in the door seal and the door seemed flimsy.. just did not think this was going to last very long.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for your laundry needs, Annmcbee. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Replaced a model that was a few years old that broke prematurely. Definitely quiet. Good deal on sale

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great and a great price . I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set of stacking washer/dryer - love the space saving element. The machine works great - it's fairly quiet and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very good I loved her so good Excellent, very good quality, I love it. The best investment of my life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    We simply love it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! nice and quiet while in use. Easy to navigate. We enjoy the lovely charm sound notification. Love to be able to use the app for cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. VERY durable and works like a charm. I will never own another top loading washer after purchasing my first front loader. I couldn't be happier...the tub is larger and cleans heavier loads so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded from our previous Washer, which was also a Samsung. This model has all of the same features as our last one, and the interface is essentially the same. I was surprised to see that the same wash cycles are faster on this model. The clothes are just as clean in a faster time. I haven't tried the app or connecting it to our home wifi, I just don't see the need. But so far, I'm pretty satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Needed a new one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very quiet. My clothes are clean and fresh. There are plenty of setting options. The door stays a bit too wet after cycle has run. I have to dry it off or it drips on my floor.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    Great wash!!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that look and quiet washing. My old units were on the outs so upgraded and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second set of Samsung Washer and Dryers. Love the color! And the self clean option works great. Overall great product!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Top Front Loader Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this front loader Samsung washer should of bought one years ago. This thing will wash anything you throw at it and spins almost dry. VERY quiet when running. I bought two top loaders and they both only lasted about 1 1/2 years before the transmission went out on them I did not have the extended warranty so they were junk cost to much to repair. I hope I have better luck with this one but so far so good

    I would recommend this to a friend