Customer Ratings & Reviews

So I purchased this dryer and soon found that it was not drying my laundry properly. Before getting a chance to report this issue i was contacted by a Best Buy customer service representative to see how things were going with the product. I was able to get the product exchangedand reinstalled with no issues. Once they did the replacement for the same model item, each setting and feature on the product was working effectively.

This dryer is amazing and looks nice in my laundry room. I love the child lock feature and how well it dries our clothes. It is a smaller drum than our last dryer but it gets the job done well and I look forward to getting the washer!

I wanted this in the platinum but it was back ordered so I got the white. It scratched already honestly but other than that it’s fine Clothes get clean, pretty quiet for the most part

Easy to use and looks good on my laundry room. The dark finish is very nice.

It's a very good and practical washing machine, and it can wash a lot of clothes.

Quiet and work best. wash clothes nice and keeps it clean. Better if it has wifi to schedule wash cycle.

Cleans well enough and is pretty quiet. My only complaint is that the options for choosing different cycles and temps is very limited.

Great machine, works super well, haven’t had any issues.

Great machine, works well, haven’t had any issues at all

Drier works great our old one just quit working and we went out looking for a replacement and they did a great job finding it

This is my second front load washer. My first was a whirlpool set and I swore I’d never own another front load as my old one mildewed super easy and the clothes never smelled clean. I am so pleasantly surprised with this brand and model, as I’ve had ZERO mold issues with it! It’s very user friendly and my clothes always come out clean and smelling fresh! Best Buy not only has competitive (if not the best!) pricing, but their zero interest appliance financing offers are unbeatable! This was a great buy for us!

This machine is quiet and has so many features. Feels like my clothes are cleaner then before with my old machine that was a top loader. Front loader seems to get the clothes cleaner.

This is a very nice washer. It is very quiet and can fit a lot of clothes. We had a washer for over 15 years which we had to replace and got this and couldn’t believe how great it is.

Best laundry machine I have ever used. Without a doubt worth the investment.

Easy to use the function. Energy efficiency. Large loading.

I love it work perfect .good product I love it , I recommend

Great product!! Love my new appliances so easy to use and love the color!

Our washing machine is everything that we were looking for and we were able to get it at such a great price. The delivery process was easy and I can’t say thank you enough for how smoothly everything was handled.

I love My dryer it worked excellent. It’s big and dry the clothes really quick

So far so good. Been using this washer for about a month. Quieter than our last Samsung front load washer, which lasted about 12 years before it broke down. Only annoying thing is when the tune after the washer completes the cycle...it takes too long to finish the tune. It should be a few beeps & that’s it, not a full on symphony. I bought the washer mainly because I thought it would fit the old pedestal, which it did not. Otherwise, I would have bought a top load washer with a different brand, e.g. Whirlpool. I will maintain this new washer as best as I can, removing excess water from the filter, leaving the lid open & wiping the interior gasket after each load, leaving the detergent holder open also after washing to prevent mildew smell.