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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4866 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,866 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love My dryer it worked excellent. It’s big and dry the clothes really quick

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Been using this washer for about a month. Quieter than our last Samsung front load washer, which lasted about 12 years before it broke down. Only annoying thing is when the tune after the washer completes the cycle...it takes too long to finish the tune. It should be a few beeps & that’s it, not a full on symphony. I bought the washer mainly because I thought it would fit the old pedestal, which it did not. Otherwise, I would have bought a top load washer with a different brand, e.g. Whirlpool. I will maintain this new washer as best as I can, removing excess water from the filter, leaving the lid open & wiping the interior gasket after each load, leaving the detergent holder open also after washing to prevent mildew smell.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    great performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet in operation. Simple to use, Does an excellent job of cleaning even heavily soiled laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer Dryer Combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer dries well and looks sleek. Gas hook up works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    excellent machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent good product ! I fell in love. washes clothes well and makes no noise, perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung does Dryers ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would avoid black it gets dusty quick heats well works well clothes were dried in reasonable time .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. I got white color. The instructions are very clear and easy to follow. Flexibility to adjust water temperature, spin and rinse cycles. It is pretty quiet and running smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung washer it's so quiet and a great fit for my small laundry space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thermal Fuse Went Out In 6 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermal Fuse went out within 6 months, luckily I have some experience with a multimeter and appliance repairs, I had to take the lid off, the display, the front door panel, so I could then get access to the heating element, had to disconnect all that.. so now here I am buying a new thermal fuse on amazon.. great dryer when it works though.. lol

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TaylorE,

      We understand how frustrating it is to experience a thermal fuse failure so early on, especially when it requires extensive disassembly just to access and replace the part. Having to rely on personal repair experience and purchase replacement components yourself can take away from what should otherwise be a reliable ownership experience, and we’re here to help review your situation and explore available support options with you.

      You may contact us through the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151657895) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very nice looks goods and is very quiet replaced our 18 year old GE that failed

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Sing a song of Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was excellent in every way, competitive price, delivery and set up were perfect. Love the washer and dryer set, easy to use, efficient and stylish, cannot be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how user friendly the machine is!!! Never had front load before!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine ! Love it. Super fast , not loud, and perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase! This washing machine is so quiet. Plus it is very efficient. I tried the bedding setting for the first time and it was very gentle on the comforter. I highly recommended this washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Totally satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is simple to use, durable and gets the job done. It works excellent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It's so quiet and can hold my big comforters. No more going to the laundromat to wash them. When we picked it up from Best Buy the staff was very quick and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose the front load washer dryer in black. They are great so far very happy. Look pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are beautiful. First time buying a brand new set. I love them. And enjoy doing laundry with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Perfect Pair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the my first W&D Combo I’ve purchased. Couldn’t be happier. Both are easy to use and are fairly quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet, easy to use, and the price was nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer was pretty easy to set up and get going. So far, it is a great improvement over our last frontloader. Lots of settings for different types of washes. It is also quieter than our last one.

    I would recommend this to a friend