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Customer Ratings & Reviews

$699.99
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Comp. Value: $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4812 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,812 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Clean very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it , easy to use and give you options to be able to save energy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Yesenia T,

      We’re really happy to hear this. Knowing that your washer delivers strong cleaning while staying simple to use and energy conscious is exactly what we aim for. Your experience tells us we’re on the right path, and it means a lot that you’re enjoying the flexibility and efficiency built into your Samsung washer. Thank you for choosing Samsung and for sharing your thoughts with us.

      Leo Samsung

  • Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give this washer a 5/5 but sadly there are some small things that keep it away but besides that it’s a great product. It’s small size makes it great for a cramped area and the stack ability Helps with that too. This is a great washer for a small family. It’s also easy to use with a standard detergent tray and the ability to use powder detergent. Unfortunately even when leveled it is a bit jumpy but besides that I would reccomend It 100%

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Quiet, fast run times, and a bigger capacity then expected.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing Machine!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine. My wife is happy with it. Cleans clothes good and does it quietly. Recommend it for anyone looking forna front load wahing machine. Samsung, always the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and perfect service! The washing machine is very efficient and easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity. Able to wash our bedding no problem. It’s also super fast and quiet! One month in, and I’m loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Feels like my clothes are cleaner.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is quiet and has so many features. Feels like my clothes are cleaner then before with my old machine that was a top loader. Front loader seems to get the clothes cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this in the platinum but it was back ordered so I got the white. It scratched already honestly but other than that it’s fine Clothes get clean, pretty quiet for the most part

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HappyCustomer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second front load washer. My first was a whirlpool set and I swore I’d never own another front load as my old one mildewed super easy and the clothes never smelled clean. I am so pleasantly surprised with this brand and model, as I’ve had ZERO mold issues with it! It’s very user friendly and my clothes always come out clean and smelling fresh! Best Buy not only has competitive (if not the best!) pricing, but their zero interest appliance financing offers are unbeatable! This was a great buy for us!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets my laundry clean and is simple to use. Wife loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for about 2 months, and they are way better than 5. My last one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Runs quietly, no issues with bedding, and it’s easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet and exactly what we needed. It can also fit alot more than our former machines. We are a 5 family household and I actually run this washer and dryer duo much less now.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washer. It is very quiet and can fit a lot of clothes. We had a washer for over 15 years which we had to replace and got this and couldn’t believe how great it is.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Been using this washer for about a month. Quieter than our last Samsung front load washer, which lasted about 12 years before it broke down. Only annoying thing is when the tune after the washer completes the cycle...it takes too long to finish the tune. It should be a few beeps & that’s it, not a full on symphony. I bought the washer mainly because I thought it would fit the old pedestal, which it did not. Otherwise, I would have bought a top load washer with a different brand, e.g. Whirlpool. I will maintain this new washer as best as I can, removing excess water from the filter, leaving the lid open & wiping the interior gasket after each load, leaving the detergent holder open also after washing to prevent mildew smell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance bliss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely obessed with my washer/dryer. I even redesigned my entire laundry room because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to upgrade our 15yr old samsung set after the shocks gave out. As someone who loves tech i had to go with the smart set. The interconnectivity between the washer and dryer works flawlessly. Also like that it tells you when to run the delf clean feature. Hopefully they last as long as the previous set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sticking with what has worked for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ten-year old Samsung washer finally gave out (sprung a small water leak after years of hard service). Could have gotten it repaired but decided to buy a new one instead -- same size, same features. Will be perfectly happy if the new one serves as well as the old.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this unit!! The design, (it's absolutely beautiful in my laundry room) the size and overall the functionality. 10/10 it washes my quilts, throws and rugs to perfection! This review is after almost 2 years of use.. no need to think twice. You will not be disappointed! I also added the pedestal! and oh boy is it a game changer!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Sing a song of Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was excellent in every way, competitive price, delivery and set up were perfect. Love the washer and dryer set, easy to use, efficient and stylish, cannot be beat.

    I would recommend this to a friend