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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4866 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,866 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it pretty quiet. The only thing that I don't care for is that asthetically it's a little different from my older model. But the dryer itself is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washing machine!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Many setting and easy to use. Sleek and compact. You can also stack if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to maximize our laundry room space by replacing our 5-year Kenmore Elite upright washer and dryer (still in excellent working condition) with a pair of stackable side loader washer and dryer with the same capacity of our existing machines. Came across this Samsung stackable washer (with its “matching” dryer set). It has been a month and these machines are fantastic. The wash takes half the time to complete and it’s quiet compared to our old machines! They dryer has a little tune when the drying is done. Delivery and installation were timely and professional. We are please with our purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vibrates and LC error code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought several open box appliances, which have all been wonderful. This one is bad. It vibrated unbelievably, I went on Samsung’s website because there was nothing in the book about what to do. I did everything to the very last suggestion which was recalibrating. It got better, but I’m only doing small loads. Now, even though I haven’t done very many washes it wants to do a pure clean. So I did. It’s a four hour job…the very last hour it LC errored . By the way, the manual that came with the washer didn’t have any codes in it so you have to look them up online. Found out that LC stands for leak. I checked everywhere there’s no leak, and it would not finish!! It wants me to start all over….. Thankfully, I have my old (not front load) washer that I I’m able to use until I have time to deal with this. I hope they can help and I’ll let you know what the fix is or what they say.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Genie,

      We can feel your disappointment with this washer. We are here to help you.

      We recommend checking the resources below for steps to take when the washer is getting an LC error code. Please watch the video and kindly click on the embedded words for more details.

      Samsung washing machine information and error codes:
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1150154283), and it will help our team pull up your information.

      ^Rodel Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so nice. I am so happy with this. Quiet!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good little washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little washer. It has good capacity for bedding, nice chimes, and good washing options. My only gripe is the washer door seal. It’s no worse than any other typical front-loader. But I wish they would redesign them to prevent standing water and mold growth. I’m religiously diligent about wiping the entire basket and seal (every fold, nook, and cranny!) dry after a session of washing to combat that issue. I also sprinkle Borax under, over, and around the seal to prevent mold. So far, no mold…

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    I love this washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It makes my clothes feel good and smell good. It's also quiet. I love the music it plays when the wash is complete. I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely give this a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great set. Easy to install, easy to operate, and the price was not thag bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Happy Momma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my kids selection. Very quiet easy to use and it is way better than going to the laundromat

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It is so quiet and holds a lot of clothes in one wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dryer, quiet and amazing capacity for big loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a quality product works great. I caught it on sale so I’m very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real value for money! I’m a student and I needed a washer that was inexpensive and efficient. I’m glad I came across this. Gets the job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer/ dryer I've had.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very easy to use, and I love all of the settings. Heads up for shorter people, if you're 5'2 or under, you may need a step stool to reach the dryer settings on the stacked unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good price and easy delivery. Delivery personal friendly and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been a game changer , very easy to use clothes come out almost completely dry after the cycles and has not damaged any of our clothes even when washing color with whites , it's been great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    MRS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quite, efficient and reliable, perfect appliance for my rental unit

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Installed in minutes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in my spacr and best buy unstalled it in just minutes. Looks great and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Id recommend to anyone. 10/10!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box but only working on time dry other option not working

    No, I would not recommend this to a friend