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Customer reviews

Rating 4.6 out of 5 stars with 4863 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, low noise level, and ease of use. Many appreciate the large capacity and consider it an excellent value. However, some customers have expressed concerns regarding the spin cycle and washer quality. A few have also reported issues with installation and the door, while others have noted an unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,863 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is up to what I expected: not noisy, efficient and fast washing. It is spacious and easy to chose the washing program. A minor detail is that it has no light. It's performance is excellent so far for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dryer. 2nd set. We use ours all the time. Have 7 kids and it keeps up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Serious design flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some serious flaw with the design of this washer. Overall it works great but for some reason it holds water inside the machine and you have to drain it every month and the smell and amount of water is ungodly. I have owned several washers in my lifetime and I've never had to service mine monthly and drain stagnant water out of it. I wasn't aware you had to do this until it stopped working after 6 months of owning it. Thank god for You Tube - Just say no!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RebeccaK, we understand the frustration if your washer is not draining. Allow us to help.

      Here is a troubleshooting guide to help you if your washer is not draining. Please click on the embedded word and watch the included video.

      Samsung washing machine does not drain
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151656828) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Newer model of our 15 year old Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous Samsung Front Load washer finally died after 15+ years. This is just a newer model of what we had before. Not much has changed and the exterior design still matches close enough to the dryer, so we didn't have to replace both to make them match. We went with another Samsung with the hopes we will get the same amount of life out of this one that we got from our last washer. It has all the same modes and works almost identically as our old one. It just has a much longer chime when the loads are finished. The smart function isn't really useful for us. Our home is filled with all types of smart devices, but we tried this feature on the washer and this just isn't something we need to control remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung front load washer is efficient. Nice color ,size is good. Not to big. Noisy a bit but tolerable. Most of the washers are like that. Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little to get used to. Being able to hold bulk liquid detergent and fabric softener. Very convenient and power savor only using 110v and not having to vent to the outside, great little unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Samsung 4.5 cu waaher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product for the money, easy to use you can set spin cycle so it doesn't vibrate as much which is a great feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washing machine is definitely one of the best options on the market today. Its modern and stylish design not only looks great in any home but is also built for practicality and convenience. The materials feel sturdy and premium, giving a sense of durability and long-lasting quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saw ACTUAL saving on our utility bills -my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old Maytag washer that my husband kept repairing for about 15 years so we kept using it. Eventually, an obsolete part went out and he couldn't find the part. I researched all brand of washers in top & front loaders and finally settled on the Samsung 4.5 cubic ft High Efficiency Front Loader. He was happy to admit to me that ever since we got this washer, our water bill has been LOWER!! So now we are BOTH happy we made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Efficient and easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and easy to use machine with a good capacity and wifi capabilities. Like the product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old one with this product. so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EFFICIENT WASHING

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine ive had it over 6 months now and no complains! I love the color and its actually bigger inside then it looks! USE GAIN PODS FOR SCENT!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Upgrade from older Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 2009 Samsung washer and this was a significant upgrade from that model. Quieter overall and less vibration than we expected. The controls are easy to use and it does a good job cleaning our clothes. The platinum color is also a great complement to our stainless appliances around the corner in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quiet. Like the self cleaning. Also, like the 1 touch for operation and the many different settings. The rinse cycle as multiple settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Very satisfied with purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this purchase! Great price, great performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and came in a timely manner the delivery men were super nice and friendly and easy set up works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Samsung Winners again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These washers are excellent for our use, this will be the second set of washer and dryer from Samsung that we have purchased and we have every confidence that this set will stand up to the earlier ones we bought. The staffer who assisted us in this acquisition was knowledgeable, polite and very helpful. We enjoy our purchase experiences each visit to the Best Buy stores.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Happy with this purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this washer a month but it has been working marvelously! It is quiet, efficient, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful, efficient an highly functional!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, efficient and functional! I’m so glad that my salesperson,Spencer guided me to this model. I love it! Even with the jingles it plays at the end of the load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam cleaning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    energy efficient models with features like quick wash cycles and steam cleaning i love it .

    I would recommend this to a friend