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Customer reviews

Rating 4.6 out of 5 stars with 4863 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, low noise level, and ease of use. Many appreciate the large capacity and consider it an excellent value. However, some customers have expressed concerns regarding the spin cycle and washer quality. A few have also reported issues with installation and the door, while others have noted an unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,863 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered new appliances in January, the washer and dryer were delivered in April, the fridge is still on back order. I like the washer and matching dryer set, i have them stacked in my kitchen. They are quiet and efficient. I would recommend this set to anyone looking for new appliance who needs a warranty, delivery, haul away, and installation due to not having a truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding washer, i have always loved samsung but to find this at the outlet store was a treat. Openbox item.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well Main thing it stays well balanced during the spin cycle. One thing that needs to be stressed for all front loaders; The door must remain open after use to allow the tub to dry out. Top loaders this is not necessary as there is air circulation because there is no seal on the top loaders door like the side loader has. This is one draw back of the side loaders, however the advantage is it uses less water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new favorite washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly one of the best washers I've had the opportunity to use. Not loud, beautiful design, and call me easily amused, but how easy it is to know what cycle to put on, from bedding to a towel cycle, is such a relief and makes me excited knowing the correct option is being used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dope washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the washer as a set. I am in love with the washer/dryer set. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, easy to use, and is pretty quiet. Only had it a short time but no problems yet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    First purchase for new hom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far except with pods sometimes. Had an excellent quick wash for daily use clothing. Also fits all of my sheets and bedding sized items. Got the matching dryer and love both of them. Had over a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ms. Nicole Lane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is quite. I knew that front loader use less water and energy efficient. They delivered it and set it up. They meaning Best Buy delivery service geek squad was professional and friendly. They took the old product and recycle it for me. After as many washes it does a self clean by itself. Best Buy stands by there word. I give it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So practical, very roomy. Clean look for laundry room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 4.5 Cu. Ft. High Efficiency Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer, but I had a problem from the moment of installation. There was a leak and I determined that the water was leaking from one of the water supply hoses because of the faulty rubber gasket inside of the hose. After spending over 2 hours on the phone with one of the Geek Squad reps another team from the delivery company and they replaced both hoses. No problems after that. At least so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Effective & Quiet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is wonderful. It’s super quiet and doesn’t shake the top dryer. My favorite part is that the spin cycle is so effective that the clothes take less than anticipated to dry!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and very energy efficient. Capable of handling bulk and bedding items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent works great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great. Does not leak like prior washer! Love it! Will buy again! Love the fact that Best Buy delivered and installed!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Third Time's Charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It required delivery of three machines to get the one I now have; but I'm very pleased with this one. It has a good range of cycles, gets the laundry clean, and is relatively quiet. The first machine had major problems probably requiring return to the manufacturer. The second was found to be dented when the delivery team unwrapped it. They showed it to me and recommended sending it back. Best Buy handled the situation well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, works well, quiet and doesa great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and efficient washer. Easy to use and is great value.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very efficient and easy to use. The machine is very quiet and informs you of the cycle digitally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome, just like it counterpart dryer. Have had them for two months and their working great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer I've used lately

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the past 3 weeks, this washer has been the most quietest washer we've used. Its getting our clothes clean and is super efficient. I've even noticed a difference in my water bill!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with our washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it has worked very well. I am very happy with our purchase.

    I would recommend this to a friend