Customer Ratings & Reviews

I ordered new appliances in January, the washer and dryer were delivered in April, the fridge is still on back order. I like the washer and matching dryer set, i have them stacked in my kitchen. They are quiet and efficient. I would recommend this set to anyone looking for new appliance who needs a warranty, delivery, haul away, and installation due to not having a truck.

Outstanding washer, i have always loved samsung but to find this at the outlet store was a treat. Openbox item.

So far it works well Main thing it stays well balanced during the spin cycle. One thing that needs to be stressed for all front loaders; The door must remain open after use to allow the tub to dry out. Top loaders this is not necessary as there is air circulation because there is no seal on the top loaders door like the side loader has. This is one draw back of the side loaders, however the advantage is it uses less water.

Admittedly one of the best washers I've had the opportunity to use. Not loud, beautiful design, and call me easily amused, but how easy it is to know what cycle to put on, from bedding to a towel cycle, is such a relief and makes me excited knowing the correct option is being used.

Purchased the washer as a set. I am in love with the washer/dryer set. So far, so good.

Cleans well, easy to use, and is pretty quiet. Only had it a short time but no problems yet

No problems so far except with pods sometimes. Had an excellent quick wash for daily use clothing. Also fits all of my sheets and bedding sized items. Got the matching dryer and love both of them. Had over a year now.

My washer is quite. I knew that front loader use less water and energy efficient. They delivered it and set it up. They meaning Best Buy delivery service geek squad was professional and friendly. They took the old product and recycle it for me. After as many washes it does a self clean by itself. Best Buy stands by there word. I give it 5 stars

So practical, very roomy. Clean look for laundry room

I like the washer, but I had a problem from the moment of installation. There was a leak and I determined that the water was leaking from one of the water supply hoses because of the faulty rubber gasket inside of the hose. After spending over 2 hours on the phone with one of the Geek Squad reps another team from the delivery company and they replaced both hoses. No problems after that. At least so far.

This machine is wonderful. It’s super quiet and doesn’t shake the top dryer. My favorite part is that the spin cycle is so effective that the clothes take less than anticipated to dry!

Quiet and very energy efficient. Capable of handling bulk and bedding items

Washes great. Does not leak like prior washer! Love it! Will buy again! Love the fact that Best Buy delivered and installed!

It required delivery of three machines to get the one I now have; but I'm very pleased with this one. It has a good range of cycles, gets the laundry clean, and is relatively quiet. The first machine had major problems probably requiring return to the manufacturer. The second was found to be dented when the delivery team unwrapped it. They showed it to me and recommended sending it back. Best Buy handled the situation well.

Excellent purchase, works well, quiet and doesa great job

Outstanding and efficient washer. Easy to use and is great value.

It is very efficient and easy to use. The machine is very quiet and informs you of the cycle digitally.

This washer is awesome, just like it counterpart dryer. Have had them for two months and their working great.

So far the past 3 weeks, this washer has been the most quietest washer we've used. Its getting our clothes clean and is super efficient. I've even noticed a difference in my water bill!

Everything about it has worked very well. I am very happy with our purchase.