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Customer reviews

Rating 4.6 out of 5 stars with 6567 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, low noise level, and ease of use. Many appreciate the large capacity and consider it an excellent value. However, some customers have expressed concerns regarding the spin cycle and washer quality. A few have also reported issues with installation and the door, while others have noted an unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,567 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, easy to use. Excellent price for this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love using this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical at first to try a front loading washer, but I’m so happy I did! I absolutely love using it! It has plenty of wash options but it’s not overwhelming, very user friendly. It can wash quickly and it does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet even during spin cycle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is super quiet doesn't shake at all when washing even during the spin cycle it is really quiet. Other 2 washers i had over the past 10 years they would always shake so much they would walk away, dont want to name names but , Maytag centennial would violently shake almost every load its been almost 2 weeks hope i like for many more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine from last year Black Friday

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine, I regret that I didn't buy the matching dryer at the time because they're no longer in stock. It doesn't use much water and makes me never want to go back to a upright washer. My clothes are so much cleaner now and uses less power. I don't like the app so I don't use it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Buy curbside is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Much quieter than the 13 yr old one it replaced that was on its last leg. Only con was that it sticks out about a half inch past the door of the last one. Some quick rearranging and I'm golden ponyboy. Bestbuy pick up was wonderful. Didnt have to go in the put it on my truck and I strapped it down. Everyone else was forced delivery and over a month wait time if it was even available.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice dryer and the price was great Works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know what you want here.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great however the machine was damaged. They got us to contact Best Buy for an amount off. However, the money did not show up. It took two hours on the phone for them to finally tell us we could get a Best Buy gift card. We are still waiting on that.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! It totally cleans the clothes as well as being quiet during the wash. It even has a little ring once the load is completed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is easy to use. Doesn't take long to wash clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use. I love the color of it. It's the best ever!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I love it. I never had a washer or dryer for my self ever. But I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Dryer! Nice and big, fits a lot of clothing & simple to use and looks good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works like a charm, fits nicely into the small space we have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Deal2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a pair looks great together, easy operation, quiet, gets the laundry done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the set and could not be happier. This dryer gets the bigger load dried under an hour. very pleased with the efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer. It’s quiet and have a lot of settings

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Returned Samsung top load for this and super satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new washer! It does an excellent job, and it’s easy to take care of.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my washer and dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products and very pretty, I loved my new washer and dryer, I love them.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Poor quality dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second dryer from Samsung. The first one was about a year and half old, over heated and started to smoke. I called Samsung they came out and said I have to have it professionally cleaned every year and it’s my fault so I had to pay to have it fixed (which was almost the cost of the dryer). I purchased this unit as a replacement and it seems to be subpar quality. I have to run multiple high heat cycles to dry larger loads and sometimes for small loads too. All of the custom cycles are useless because they never dry the clothes (they use lower heat settings). I suggest avoiding Samsung at this point.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mark,

      We care about improving the performance of your dryer. Let's look at solutions to get your unit working correctly.

      Below is a link to help you with your dryer. Please choose the option that best fits your experience level. Click on any embedded text and watch the entire video if there are any.

      Clothes are not dry after using the Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151889102) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung