Customer Ratings & Reviews

I have no idea why this machine was so inexpensive, it is really awesome. I’ve had it for a few months and I love its functionality and it does a great job washing the clothes as well as wringing them out. Best part? Surprisingly excellent drop off of service. They were on time, friendly and efficient. $25 they set it up perfectly and took my old appliance away. Great deal all around

So far so good. Very quiet, energy efficient and extremely large inside.

Quiet machine. Easy to operate. Love quick cycle.great buy

Everything about it has worked very well. I am very happy with our purchase.

Very smart and efficient. Also it's quiet when being used

Great buy for the price. I've owned this dryer for a month. It was easy to install and very easy to use. I've dried clothes using most of the dryer settings. The clothes dry as expected for each dryer setting. The one fault I have with the dryer is that the door seems to be lower than my previous dryers. A pedestal would solve the problem. But it's not that big of a problem for me.

Delivery was as promised without any problems. I've used this washer multiple times and am very satisfied with the results. This washer did a better job than my last Maytag which died right after the warranty expired. So far, I'm also very satisfied with the customer service I received from Best Buy with all my purchases.

I had the same old washer and dryer for years and didn’t put much stock into the quality. Well let me tell you. WOW! I realize it’s kind of comical that I’m so excited about this major upgrade in a washer and dryer but hey, small victories. The quality is clear in how well they work and man they are so quiet. What a value for the quality. Highly recommended

Good price. Quality product. Delivery crew was EXCELLENT. The only complaint is Best Buy no longer honors Military Discount on appliances. I produced a VALID AND CURRENT DEPT OF DEFENSE ID to the sales rep, and I was told it would not get me a military discount. So that is the reason you all did not get the 5th star

Love this washer. Was on sale saved $400. So far best washer I ever had.

This Samsung washer combines convenience, efficiency, and advanced technology to simplify the laundry routine while delivering excellent cleaning results. But it is not working silent. Overall, I recommend it.

I’ve bought several open box appliances, which have all been wonderful. This one is bad. It vibrated unbelievably, I went on Samsung’s website because there was nothing in the book about what to do. I did everything to the very last suggestion which was recalibrating. It got better, but I’m only doing small loads. Now, even though I haven’t done very many washes it wants to do a pure clean. So I did. It’s a four hour job…the very last hour it LC errored . By the way, the manual that came with the washer didn’t have any codes in it so you have to look them up online. Found out that LC stands for leak. I checked everywhere there’s no leak, and it would not finish!! It wants me to start all over….. Thankfully, I have my old (not front load) washer that I I’m able to use until I have time to deal with this. I hope they can help and I’ll let you know what the fix is or what they say.

Delivered and installed by Chris and Roberto . They were extremely professional. Used few times since then . So far so good

I love my new dryer. My old one quit working and the family limped along with it anyway. The new one works great. I like the tune it makes when it's done. The lint trap is cleaned easily. It has a smaller footprint than my old machine so the room doesn't feel quite as crowded. The build doesn't feel as sturdy as my older machine but it is much more efficient

This machine is very quiet and quick. I’m used to having a washer with agitator and i am glad we switched to front loader. My only complaint is that the Finnish scratches easily but hey that’s just cosmetic functionality is great!!

Dries clothes fast. Easy to use. I love the setting to reduce wrinkles.

Just the right size to fit my needs. The prodict works efficiently.

Really good washer. Very simple to use and doesn't make that much noise.

Our dryer finally gave up the ghost. I had replaced fuses several times and replaced the heating element and the drive belt once each on the old unit. This time the timer burned up. We love our new dryer. It is quiet. Does a good job. The lint filter/screen is easy to clean. It has more than enough cycles for our needs.

Nice big tub on the inside. Very easy to use. Love my new dryer.