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Customer reviews

Rating 4.6 out of 5 stars with 6567 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, low noise level, and ease of use. Many appreciate the large capacity and consider it an excellent value. However, some customers have expressed concerns regarding the spin cycle and washer quality. A few have also reported issues with installation and the door, while others have noted an unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 6,567 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it opened box, it works perfect super easy to use and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Samsung builds good products. If you're upgrading from an older model dryer (as I was) it may take you a while to get used to the electronic controls. And, if you stack it and you're a short person (as I am, 5'3") buy a stool. You'll need it to read and use the controls until you get used to them. I'm very happy with the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine works very efficiently and quiet, love all the features

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Go for it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value! Runs very well and quit. Installed with no problems.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    president

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine is fine but best buy's installers connected the cold water hose to the hot water outlet and the hot water hose to the cold water outlet, causing the machine to run on extremely hot water and ultimately shutting it down. this should have been checked by the installers prior to their departure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new set. Easy to use. Stylish and quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    HotBox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very energy efficient and quiet dryer. Drys clothes and blankets on the first cycle without adding additional minutes or another cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner Chicken Dinner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Washer/Dryer set I've ever used. Excellent functionality! A lot of settings, also they don't waste electricity nor water. I love them now I can wash and dry all my bed covers at home don't have to deal with going out to a laundromat. I was a bit skeptical because of that issue Samsung had a couple of years ago but I have absolutely " NO REGRETS" I would recommend these even to my worse enemy. Stay safe out there! BE KIND! Love you!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    quiet and efficient .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit is easy to install, is super quiet and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our new Samsung dryer, do quite and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked it up from Best Buy Store as promised, it took me 30 minute to install it> Ran the machine was surprise on how quite compared to the old top loading washer. will recommend and will buy if needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's brand new/shiney gas dryer and operates fine. My issue is I thought I'd see a drying time improvement over my 14-year-old gas Kenmore dryer...but comparing it to the old dryer honestly it's about the same time to dry a load of towels or clothes, the same average size load as I normally do...I tried a few different setting with the lint trap completely clean, same result. I was a BIT underwhelmed for $750.00. Here's to hoping it's build with longevity type parts

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BruceP, sharing your observation that your dryer time matters. Let's get this taken care of.

      If your dryer is able to dry your laundry, only the excessive time it takes is the issue; we recommend checking this link. Please click on the embedded word.

      Excessive Drying Time
      https://www.samsung.com/us/support/troubleshooting/TSG01001989/

      I have also shared this link for further assistance. Please click on the embedded word.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150699842) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Dryer I purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how my dryer has help me make the process of doing laundry so easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is the most smartest one in the market. Amazing thing is the smart drying process which not only dries the clothes but also prevents it from wrinkles. Would definitely recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry Everything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer! I Love the color combo of the black Dryer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Love Samsung Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer.Easy to use and quiet.Samsung gets it’s right again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal, easy operation, very quiet, Looks great as a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. It works perfectly. When I bought I was afraid of the loud noise which usually comes with such a device, but that was not the case it works with no noticeable sound. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is dope af! Never have to worry about my clothes coming out wet because of the moisture sensor

    I would recommend this to a friend