Customer Ratings & Reviews

I like it so much it’s work really so good I like buy from Best Buy

Bought this dryer as a set. Not crazy about the washer. This dryer however, I would recommend it to anyone all day long.

Really great machine. Took some getting used to but have come to love this machine. Even the musical tones are looked forward to now. Don’t forget to level the machine correctly or it may walk on you. The duct kit is very easy to install and helps with different wall configs.

Best buy service, right from helping us select the right product until the very end was excellent. We love our new washer and dryer. The reason with I gave 3 stars is because of the delivery of the product (I am guessing best buy use 3rd party delivery/installation option). I was charged for the installation of the equipment and when the deliver guys showed up, it seems like they were just least interested in having them install. They looked at the connection knob and said we are not able to remove that (didn't even try) and gave really hard time to my wife. We ultimately had to call our neighbor to help out since my wife is not very handy, and our neighbor was able to do it in less than a second. It is just horrible that you pay for something and have to do it yourself.

Easy to use, easy to load and unload laundry perfect for small spaces

Very good machine. Work perfect and very good price

We love this washer. Our clothes are cleaner, and get less damage. The washer has so many options for every time of fabric, it is very smart in its consumption of water. It calculates the amount of water and the time depending on the size of the load, so you are not wasting tons of water even if you have to wash a smaller load of clothes.

Great dryer and quiet, good bang for your buck and very spacious

Best buy personnel were unsure if the washer had warranty, however I was putting some trust on the brand. Washer initially leaked in the first wash however it did not after that and its now atleast 4 washes old. Caps for the 4 holes that we need to empty out during installation was not provided and therefore they categorizing it as excellent with none of the parts missing does seem a little misleading. I had no plans to return as Best Buy wanted to haul it back in. Samsung ensured it was covered under warranty and was very responsive when I reported the leak and even scheduled a service however I did not have to use it as Washer seemed to have fixed itself or may be the washer was not standing evenly on the floor initially. So hoping it wouldn't have issues in future, a chance I was willing to take.

Easy to setup and easy to use. Makes very little noise when running.

Working good e Easy use and touch up Good clean Not loudly

I’m happy with my new washer & Dryer! Thanks for great people at Best Buy who help me from the your man in the store who help me and also to the guys who install them for us!! Thanks

Good product, works well. Easy to install and use the dryer.

The delivery guys were great however the machine was damaged. They got us to contact Best Buy for an amount off. However, the money did not show up. It took two hours on the phone for them to finally tell us we could get a Best Buy gift card. We are still waiting on that.

Grate machine! Very easy to use, and economic dryer

Very happy with it so far, I haven't had the best of luck with some of my other Samsung appliances especially the Ice maker in the refrigerator but the price was right and most importantly it was available. IT does a great job, has all the settings we will ever need and it runs quiet. Best Buy delivery as always was stellar!

Its an excellent product, not noisy, works good and look pretty.

Great quality and easy to use! That is just what I'm looking for!

Great washer, large capacity, quiet and does a great job cleaning.

Everything works great! I have no problems with it at all!