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Customer reviews

Rating 4.6 out of 5 stars with 6569 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, low noise level, and ease of use. Many appreciate the large capacity and consider it an excellent value. However, some customers have expressed concerns regarding the spin cycle and washer quality. A few have also reported issues with installation and the door, while others have noted an unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 6,569 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent customer service from beginning to end

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, delivery and installation was performed professionally, the appliance has been working as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer big enough to comforters and pillows recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Charlie's replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It is nice to sit on, when he is washing my clothes. Good machines, almost as good as Charlie.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Easy to use. Has so many settings and my clothes always come out clean. Doesn’t leave clothes soaking wet like other washers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys faster than my old dryer can hold a large amount of clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my new Samsung 4.5 cu.ft front loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the front load. The cycles seem to complete much faster than my old washer. The spin cycle also works great and thus, dry cycles are also faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. Finally my clothes dry the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, great product and great price. The delivery team were courteous, professional and arrived on time and overcame a difficult deliver due to to steep driveway and carried and walked up long winding stairs to bring up to the house.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Performs as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job, is quiet and seems sturdy. Not sure why others found the metal to be cheap, it seems standard to me. Self clean mode is a plus. Door/hinge seems maybe a little on the light duty side but this machine has been great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! We are so glad to hear that you are enjoying your new washing machine! Thank you for being the best part of Samsung! ^Shay Samsung

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The over all product is good . Size capacity of the loads and the wash are pretty good . I would recommend this washer . Also can be used as stackable as well. Especially for small areas like an apartment. Plus the price is good as well ,if your on a budget during these difficult times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washing machine. It has so many different features. Unlike my older model. Also my clothes don’t smell like it did with my other washing machine. The price was great for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my parents and they love it! At first they thought that it would be difficult for them but once installed it was east for them to learn. They had really outdated washer and dryer before this so this is a big upgrade for them and they are happy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good machine- effectively cleans and is not loud. Its super stable and has yet to not be able to wash larger loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great electric dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great electric dryer. It has a sensor so turns off when clothes are dry, even if the cycle was set for longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud when spinning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and it washes very well. The problem is that it shakes like mad during the spin cycle. You can hear it from across the house even if we adjust the spin to medium. We had it installed by BestBuy. Over all, it’s a good value if you don’t mind the loud noise during the spin cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung- 7.5 Cu. Ft electric dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to recommend this dryer. It is easy to use, and it dries really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect set!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are smooth and quiet. I bought the washer/dryer set and couldnt be more happy with my decision. They couldn’t be more perfect for our family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are smooth and quiet. I bought the washer/dryer set and couldnt be more happy with my decision. They couldn’t be more perfect for our family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Really great machine.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great machine. Took some getting used to but have come to love this machine. Even the musical tones are looked forward to now. Don’t forget to run your maintenance cycle after the first 20 hours!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    WONDERFUL!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very roomy. It has many options in the settings. You can adjust just about any setting to your preference. It plays a wonderful little melody at the end of the cycle. Gets clothes fresh and clean.

    I would recommend this to a friend