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Customer reviews

Rating 4.6 out of 5 stars with 6570 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, low noise level, and ease of use. Many appreciate the large capacity and consider it an excellent value. However, some customers have expressed concerns regarding the spin cycle and washer quality. A few have also reported issues with installation and the door, while others have noted an unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 6,570 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great product for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quieter than our previous dryer. Obviously smaller than the 9.5 Cu we had previously but we adjusted to downsizing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washers it’s bigger then I thought I can wash more then the old washer in it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer gave that on me late one night... Took me a week of searching to find a good washer and came across this set on sale.. I love everything about it!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After always having had top-load washers, I tried front-load. My first one was quite noisy, but otherwise I liked it. I just moved and needed to by a washer and dryer. This front-load has all the good features of my last one, but is so quiet! I'm glad I tried front-load one more time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Drys my clothes quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works great. Great price for a gas dryer. Lint trap is tricky to open for my weak hands sometimes but I’m getting the hang of it. Has a great wrinkle prevention option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good product. Doesn't seem to get as hot as our old LG did but that's not necessarily a bad thing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Brad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet, does a great job on the clothes. This is our second set of Samsung washer and dryer and we are satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family of 5 and a dog!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! I will definitely recommend this one to my friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a washer quick due to mine messing up. This one is beautiful to look at and easy to work. It is heavier then my precious one. We almost couldn't get it in the house ourselves. Overall a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pleased with purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been in the market for a washer and dryer for a few weeks now and made the deck on to go with this energy efficient washer! It’s so quiet but gets cleaning the clothes done so fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded - SO HAPPY!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer & dryer set I have owned so far. So easy to use and the steam technology is amazing. Feels like your clothes come out much cleaner and with less wrinkles if any - highly recommend for anyone else looking to upgrade! (The husband likes to do the laundry now too because the black finish is cool looking and he says it feels like an extension of his man cave) 6/5 stars if I could give it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke in less than a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was great for almost the 1st year that we had it. About a few weeks ago while the laundry was spinning, it sounded as if the washer was going to take off on a runway. I called BB asap; they told me to contact Samsung since it was still under manufacturer's warranty. I called; everything has been approved for a replacement on July 24, 2023. I was supposed to hear back from BB by July 31, 2023. Well, I still have no washer and I still have not heard from BB on my replacement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for informing us of your experience with one of our Samsung washers.

      Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic dryer! Still playing with the settings but its quiet and efficient. No more damp clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Solid Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything as advertised and more. It's quiet, washes the clothes very well, and saves me on money with my water bill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Ordered Wednesday night had it delivered and installed by Friday lunch time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, and its amazing. Holds my king size comforter and large loads. And gets it clean. Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of features, most I don't use, but it is a nice washer and much larger than I gave it credit for. The alarm is funny, its very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love new dryer from samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using this dryer 24/7 and is doing pretty good. The unit got a lot of good features that I like it a lot compared to my last LG. Especially the touch panel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it open box for the 2nd time around and open box hasn’t disappointed us at all. 1st open item washer and dryer we bought 13 years ago and didn’t have to buy another washer until recently.... this one works just as great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a good size. We love all of the features.

    I would recommend this to a friend