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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 800 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the large capacity, cleaning performance, ease of use, quiet operation, size, and price of the 4.5 Cu. Ft. High Efficiency Top Load Washer. However, some customers reported issues with the spin cycle and the lack of an agitator. A few also mentioned concerns about the washer's long-term reliability. Overall, positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 800 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer for washing quilts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use and handles LARGE loads..... I like that it has a dispenser for the detergent... I always hated pouring my laundry detergent right on the clothes....

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Just Works, Nothing Special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my expectation. Nothing really to brag about. It just works and that's all you can really want from a washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best you can buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have liked the Samsung washers and dryers for over twenty some years. They are really great machines, very reliable. So easy to use. And also easy to use controls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brothers and I purchased this appliance for our Octogenarian parents, and they couldn't be happier! Easy to use, great features, and clearly detailed instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few uses, so far, so good. The inside tub is large, and that helps with not having to do multiple loads. I like the auto sensing option for the water level.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer and the dryer mate for about a month now. I would say my clothes wash well. And I love that there is no more agitator to pull the strings out of all my clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, one major flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes clothes. The door lock does not allow you to view the water level. It should. The end of cycle chime is long, annoying and pointless. I'm an engineer and laugh at the clowns in the meeting who agreed to that idea. The bedding/waterproof setting is not to be trusted. Otherwise, it washes clothes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is pleased to hear that this washer is giving you the clean laundry you deserve, Ranj. Thank you for being a valuable member of our family. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer because it was the only one that was cheaper and you can’t go wrong it’s a Samsung. It works like it should.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung provides both quality and economy. We are not just a company though we are a family! Glad to have you as a member thanks! ^Shifa Samsung

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great for a first washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my washer! I love thy is have it has more than three different wash types. It may seem small but it is perfect for my family of three.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Deal for Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is my first HE washer and it is a Samsung! Love the capacity and oodles of wash options at an excellent price. I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for about a month now and have put it through its paces. Washes well and does what it's supposed to. Great capacity and a water miser too! Love it...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little concerned that this washing machine would be a little too complicated to use but was quite surprised the ease in operating this Sam Sung washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new washer and was unsure which one to purchase. This was is excellent truly easy to operate and going back for the dryer next month

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Really like it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed. As far as top loaders go this is the nicest one I've ever used. Cleans very well and water efficiency seems good. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easiest washer to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you have to do is press the power button, turn the knob and hit start! Then when it’s done, the machine plays you a song!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GreAt profuct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. I’ve had a couple of others that did not do near as well as this one does and getting the clothes clean. Love the size too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good washing machine for the price. I was really shocked to see that for $50 more, a name brand without an agitator was in the price range.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Nothing beats a good deal! We are so glad you found what you were looking for with Samsung. Thanks for the honor of being a part of your home! ^Lena Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly, from ordering to delivery on time. Love this Washer, it has everything I need, deep enough to get bedding in One wash.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Just a month and already having issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this washer only a month and already having issues. It wouldn't stop there wash cycle no matter how many buttons I pushed. I was about to unplug it until it finally stopped. It won't stop when I push the pause button, so now I have to power off completely to add one shirt and the dang washer starts all over. So unhappy with this washer. Should've read reviews before I bought. It was more of an impulse buy, which is normally not my style.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      The feature to stop mid cycle and add clothing to the load is not an option with the top load washer, Melcheeky. Check out the user manual to see all the features that your washer has. Thank you for choosing Samsung. ^Lena Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes as I'd expect, has no bell or whistles, unless you sound the very long finishing song it sings. But it cleans well, and handles sheets well.

    I would recommend this to a friend