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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 800 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the large capacity, cleaning performance, ease of use, quiet operation, size, and price of the 4.5 Cu. Ft. High Efficiency Top Load Washer. However, some customers reported issues with the spin cycle and the lack of an agitator. A few also mentioned concerns about the washer's long-term reliability. Overall, positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 800 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer I would recommend this to any family that wants to use a machine that is easy to operate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While my clothes are clean and the machine has more space than my last machine, not having the center piece (agitator) is missed. My clothes get knotted together and more wrinkly in the center without it. Also, I've had to return my machine 1x for another because the delicate cycle (if you do a very small load) stops and doesn't rinse and spin to the end. I had to turn my machine off and do a rinse spin cycle to finish it. The second machine is doing the same thing, but I don't think a new one would help.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jax12, thank you for bringing this to our attention. We really appreciate your feedback. ^Shifa Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale when the old washing machine finally crapped out. Enough capacity for items like dog beds and comforters, no complaints yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products, so this was a no brainer. The washer is simple to use and works great. I like this better than the front loading washers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great base model ,easy to use !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer comes with a large drum, great to wash comforter and big items. Simple set up , came with everything we needed to just hook it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Holds a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is the tub really deep. For short people it’s hard to grab all the clothes at the bottom, other than that, it’s great and easy to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the feedback you provided about your washer. Thank you for selecting Samsung for your laundry needs. ^Cat Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love all things Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm living my new Washer, it smooth running, quick wash, and very stylist, I even got a matching Dryer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine with lots of options, but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer performs well in almost all areas. The only problem is I cannot do a hot wash cycle using the "Hot" setting. Even after I had a Best Buy technician look at it, the hottest I get is cool water, which is fine for most things. However, it would be nice to have the option of a hot cycle for towels, socks and underwear, especially with a washer purchased less than two months ago.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a little loud when it is running but the clothes come out clean has all the necessary settings to keep your laundry organized.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is in main bathroom and is quiet and chimes when done. Clothes are almost dry when cycle finishes and I have no dryer so that’s important to me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very good washer for a good price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer can take a king size comforter without an issue. Washes thoroughly. Has all the basic features you need. Price was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer, easy to use and it looks pretty as well. Have not had any issues with it. Great price as well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice washer with a sleek finish!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had the washing machine for 3 weeks now! So far it has performed very well! Only wish the cycle completion signal was a louder!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the everything about this washer! 10/10 Would recommend. It plays little songs when is finished and they’re not huge but definitely do hold a lot.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is so proud to have you as a satisfied customer, Bailey. Thank you for the 5 Stars. ^Lo Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this item. Order on line and was surprised on the size. Holds my bedding without over stuffing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Unfortunately, I purchased a Samsung washer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer had a defect and had to be recalled. The dryer that I bought at the same time has been fine. After the recall I was given a choice by Samsung.....A cash settlement and the ability to purchase a new washer. I chose the Samsung again because it went wiuth my dryer, This new machine seems to be working well,.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much, Klavier71, for giving Samsung another try. We're very glad that your replacement washer is meeting your expectations. We hope you'll be able to enjoy this one for a very long time. ^Jecca Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Perfect size to wash my King size comforter and all body pillows. It’s doing it’s job and not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again a great product for a great price, but you do have to purchase additional products for hookup.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Better than our front load Wasker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took a chance on a top loading washer and are Very glad we did. It is fantastic and has a massive tub. I’d buy it again for any home.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Simply the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and handles the daily load. Hated going back to a top loader but this machine has changed my mind.

    I would recommend this to a friend