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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 800 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the large capacity, cleaning performance, ease of use, quiet operation, size, and price of the 4.5 Cu. Ft. High Efficiency Top Load Washer. However, some customers reported issues with the spin cycle and the lack of an agitator. A few also mentioned concerns about the washer's long-term reliability. Overall, positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 800 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaced our old Lg front loader & is a lot better. Big enough for bedding. Worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well but runs a lot longer than the other samsung washer i have

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great and cost effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and cost effective washing machine. And without an agitator, we can easily fit comforters and large items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly so far! I can wash way more clothes in it than before with my previous washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the size and ability of the machine so far - plus, it plays a fun little song!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Nice Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the washer works very well but one thing I don't like the spin many times

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job at getting my clothes clean. Would highly recommend this to friends and family.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your recommendation means the world to us, VickieM1970! Thank you so much. ^Jecca Samsung

  • Rated 5 out of 5 stars

    My son and his wife said washer and dryer are exce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the washer and dryer was great and we love he way it dyes the washes the clothing

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Beautiful Combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this washer about a week ago and Love it. Washes great and Best buy delivery service was A1.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you've had such a positive overall experience. Thank you for being a valuable member of our family. ^Lo Samsung

  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Washing machine. The only downside is it takes way longer than our old machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer and dryer works great and was a reasonable price. I am happy with my selection.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      This is excellent news, Candy. Thank you for trusting Samsung with all your laundry needs. ^Lo Samsung

  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    So far it's been good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had one hiccup with it. Where I had set it to extra high water and left normal setting. It filled up with water and that's it. So I had to put it in drain mode and spin. Afterwards it's been fine. Only down fall is no agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great. I love the water level control. It will set the water as needed per load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a fantastic washer. Great Capacity. Lots of choices.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quite washer . Love it! It’s a big washer so it fits a king size comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer fast and quiet the best part it sings a little jingle when it's done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, gets the job done. Simple to use and deep basin. fits king sheets no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to operate. Very good washing machine for a big family. I like this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great, could be quieter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is easy to use and does a good job cleaning. I was hoping it would be quieter .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is an excellent entry level model. It is simple, yet effective, and it washes big loads.

    I would recommend this to a friend