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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 800 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the large capacity, cleaning performance, ease of use, quiet operation, size, and price of the 4.5 Cu. Ft. High Efficiency Top Load Washer. However, some customers reported issues with the spin cycle and the lack of an agitator. A few also mentioned concerns about the washer's long-term reliability. Overall, positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 800 reviews
  • Rated 4 out of 5 stars

    Well built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice washer, the only reason I give it 3 stars is because it don't fill with enough water for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is beautiful and especially in black we love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good small family washing machine for family use. happy to have it will recommend one of my friend for it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice washing Machine with minor error

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did however have an issue yesterday. I was washing a small load on ‘delicate/cold’ and the machine was flashing hot water and most of the lights were flashing. I switched to quick wash and it worked fine. I would recommend to a friend once I figure out why the delicate cycle did. It function properly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your Samsung experience! ^Ty Samsung

  • Rated 4 out of 5 stars

    Great product and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not be more happy with the quality of this washer and the delivery men who brought it to me. Overall, it was a Best Buy for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both work great and the installers from Best Buy were on time and had them installed in just a few minutes. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First samsung appliance, and I wasn't disappointed. I bought the matching dryer a few months after. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are few wash options which I enjoy, I'm more of a separate my colors and throw it in kind of person. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great and super easy to use! It fits everything and everything comes out super clean! I fully recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house gets plenty of traffic and therefore the washers going most days. So far this one has met our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well. it sings to you after it cleans your clothes with beeps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. It was within our budget. They brought it right out to us and put it in our vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with this washer, especially for the price! Has all the features of more expensive models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and installed by delivery people removed old machine and were polite and careful with property.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous samsung recall. Had this one a month and no problems. Much quieter than the last one which cost $300 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it washes great and it fits a lot of clothing.Ican wash my king size comforter with no problem and some !

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wonderful news, Jane! Thank you for choosing Samsung for all your laundry needs. ^Lo Samsung

  • Rated 4 out of 5 stars

    Valuable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had washer for several years & it has been very satisfying. Have had no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am happy with my washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a short person and this washer helps me because I don't need a stool to reach in after a wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for my sons apartment. With the extra discount and being a rewards member with Best Buy saved me money.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for giving the gift of Samsung, Elle. Samsung is happy to hear that this is the perfect washer for you. ^Lo Samsung

  • Rated 5 out of 5 stars

    Good Value Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this model before for investment houses and will continue to do so. Nice value for the price.

    I would recommend this to a friend