Customer Ratings & Reviews

Works great! I love my new Samsung washing machine.

TO THIS POINT A VERY QUIET WASHER! LOVE THIS SAMSUNG

Pickup was a smooth process! couldn't be happier with how everything worked out. We had a lot of difficulty finding washers in stock at the local box stores but Best Buy pulled through for us with same day pickup at the warehouse.

Great washer! Quiet and washes very well, large load also, highly recommended!

So easy to use no need to worry about torn garments like other washers this one placed.

Best Washer I've ever owned! It holds my queen size comforter with plenty of room left.

Love they way my clothes come so nice and clean and washer is so quiet love it

Get ready this will be a long read. This was one of the worst customer service experiences I've ever had. I took the day off work to be home for the delivery. The washer and dryer were delivered and my boyfriend tried installing them. The dryer was fine. However, the washer would not fill with water at all. He's a handyman so he knows how to hook up washers and there was no reason it shouldn't work, but it didn't. So we ordered a new one for delivery. Mind you, we already waited 2 weeks for these to be delivered. So 2 weeks without a washer or dryer was already rough. They told they would have the new one delivered in about 1 week. Well, I took yet another day off from work for the delivery, only to get a call saying they were here but they weren't - they were at a former address in another state because customer service auto corrected my delivery address to whatever billing address was on file.. So now I'm on the phone with customer service yet again, and they tell me they can deliver another washer in yet another 2 weeks.. I live in the middle of nowhere, so I can't just go to a laundromat. So I setup the delivery but decide to return the broken washer in-store. I call ahead to make sure its ok and customer service told me yes, it will be no problem. Well, I show up at the store and they tell me they don't normally take returns for items ordered online. So they made a big deal about having to do the return in-store and complained in front me to the manager about having to do the return. Thankfully the manager was kinder and more helpful and was able to do the return and cancel the delivery for the replacement washer. We ended up getting a used Whirlpool washer from OfferUp that's doing great so far! Needless to say, I won't be ordering appliances from Best Buy again.. These appliances should be tested before sending them out to customers, Samsung. Very disappointing..

It works amazing, highly recommend it. It feels premium, no cheap plastics or so.

Good and work great love it. Wash clothes is more easy.

Bought this for my mother and she loves it!!! Easy to use... Easy installation...

Works great and sings when load is done. It’s gives a laundromat feeling

The larger capacity is great and it runs quiet. We are glad we went with this brand.

Great Washer, easy to use and washes clothes perfectly and is very quiet.

Works great. Excellent choices for various cycles. Cleans my clothes. Whodda thunk?

Washer is fast, very quiet & perfect for large laundry loads

In have no problems with my washer. Its quiet. I love it so far. I would purchase again if I had to buy a similar brand.

Finally have our machine we love it its a little bit high but still good. Very big inside

Great product. Works great, big capacity and quiet!

Great price for the amazing value of the washing machine. Nice large washing tub with options to choose from.. from size of load to what your washing . The plus is it gives you the time on how long it will take to wash.