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Customer Ratings & Reviews

Your price for this item is $494.00
The comparable value price is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3211 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,211 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am someone that does research and reads reviews before I purchase anything. I have no idea how this washer was so highly rated. It DESTROYS my clothes. It has put holes, left strange stains and more often than not unravels them to the point where I am sitting there cutting threads off my clothes for hours after doing laundry. I've been in contact with Samsung Care multiple times and they DO NOT CARE. They sent a technician to my home and all he did was look around the drum, and when he didn't see anything sticking out he said "it's not the washer". You don't think there could be anything else wrong with this appliance??? I load the washer exactly how is specified and wash everything on delicate and I am still having these issues. I will NEVER buy another Samsung product again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your frustrations with the washer's efficiency are understandable. Let's address this, ErikaT.

      Kindly browse through the troubleshooting guide below to help prevent your clothes from getting damaged and stained. There are links included; kindly visit them.

      The laundry is stained or damaged after using the Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108628/

      I have shared the manual so you can learn more about the "Laundry guidelines" on pages 28-30 and the "Fabric Care Chart" on pages 55-57.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdf

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147513320, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like top loader style washing machine. It’s easy to select options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 4.5 cu ft washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer worked great. The size was a little smaller than expected. Easy use and function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity. Great wash results. Very very deep tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance. It’s Quiet and has many cycles to chose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, very happy with this purchase. Works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can choose impeller or agitator method

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to go with the impeller method rather than the standard agitator. Glad I did. No longer tugging or trying to disentangle clothes or bedding from around an agitator. Straight forward easy to use control panel, deep tub, and indicator on approximate time it will take to complete the wash and rinse cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great with the other appliance, really modern.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, easy controls, large capacity washer. It does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Affordable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with no issues. Great purchase! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE THE NO AGITATER !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ABSOULUTLY LOVE IT THE ONLY THING THAT REALLY BOTHERS ME IS THAT IS THAT I NEVER RECIEVED A BOOKLET THAT TELLS ME HOW TO OPERATE IT !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It cleans my laundry perfectly. I love it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big load washer. Works well and plays a tune when finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up and use! Would recommend purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before getting this. I have used this for about a month and it has been great so far. I got it delivered and installed by bestbuy. Service was great and without any additional cost. I had to pay additionally for the hose which was expected. Very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will recommend to anyone as its quality and reliance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quiet washer ever and clean wash. Would look for more in the future uf I ever need another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer Easy to use Really recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install on time perfect very professional I don’t think there has to be 50 characters enough said one sentence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire machine and fire set do recommend to anyone who needs

    I would recommend this to a friend