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Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3265 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,265 reviews
  • Rated 5 out of 5 stars

    Samsung sensation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer washes well. Makes the clothes clean and doesn’t have that much noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working just fine after a month of having it. The auto sensing options are great, it has a musical chime when done and very user friendly. Plus the bleach, detergent and fabric softener fills. Install was very good as well. I opted for a little more expensive washer and it difference was well worth it. Can wash comforters and stuff not problem!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as advertised. Very quiet machine. Happy to have made the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love doing the wash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is so cool to use. First weekend I washed every blanket in the house. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! Delivery and installation was fast with no issues!! Overall great experience!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with it. Nice and quite. Does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Get Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get washer! It's quiet and also have a timer on it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Waste your Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 years before giving out. Waste of money. Shook horribly constantly. We rearranged the clothes constantly and it would stop shaking. It’s a piece of crap. Wish I could get my money back. I would never buy from BB again. Customer service lately (2024) is the worst around.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rebekah B,

      We understand the frustration of having a washer that shakes excessively. We are here to help.

      I have shared a link below for the steps if the washer is shaking. Please skip step number 1 since it is only applicable for front-load washers. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      It would also be great if we could talk to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146899329, which will help our team pull up your information.

      ^Rainly Samsung

  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Love the large tub and no agitator. Excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Better than my front loader

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working well. I like it much better than my old front loader.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there jacz, congratulations on your new Samsung Washer and really appreciate you sitting down and providing a review. We are happy to know you are pleased with your new appliance and we want to welcome you to our growing family. Thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, quiet, and clothes are very clean love my new washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Remarkably quiet. The auto water level option is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely gets the job done. Plus side is being able to wash bigger loads.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, do the job very well . Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, works great, looks great, easy to use and hook up, priced well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ..its so nice it's works good and I would strongly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. And i found this washer cheaper here than anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received washer and put it to use right away! Has been a life saver for a mom of 3!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Its so quiet...until its finished...then it plays a little song for you! So adorable.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great and silent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and modern washing machine. Very silent and does the jub. Great for the money.

    I would recommend this to a friend