Customer Ratings & Reviews

After 2 months it still looking good my kids and wife loves it better than the front load we had.

Great Value. Simple to use. A little noisier than the LG that was replaced.

At first use, I was very happy with this purchase of a new top loader. I chose a top load after my previous 12 year old front load washer. The front load was hard to clean the water that remained in the gasket. However, this new top loader has a serious flaw. According to the manual for this model, the detergent drawer is removable for drying the water that remains and for cleaning. There was NO way to remove this drawer. I didn’t gain a thing in the water residue department and we live in Florida where mold and mildew are a constant problem. I called Samsung and all they could tell me was that they thought that drawer should be able to be removed. I sent this model back and had to buy a more costly model with a drawer that was removable. Best Buy was very helpful with this exchange, but I feel Samsung “dropped the ball” with this complaint.

I am happy with it although I had to call repair to check on the noise. It turns out the noise is normal; I had been led to believe this is a quiet machine so I checked.

After doing research, I decided on a top loader. Heard too many cons about having a bottom loader. I have had this for over a year now and have had zero issues.

I'm really happy with my new washer. I like the ability to choose water levels and my clothes come out very clean. The spin cycle removes so much water that clothes take less time in the dryer. Its a real improvement from my old washer

I really like this washer! It’s big enough to wash my king size comforters

My family and I are delighted with the purchase, it is what we were looking for, thank you for helping us.. its operation is excellent.. the best

Highly recommend this brand and washer/dryer combo!

Love my washer, use it everyday just because I like it so much. Great for washing covers. Wish I had bought it years ago. Highly recommend it.

Samsung is a leading appliance and electronics brand headquartered in Seoul. Samsung makes multiple home products, including smart vacuums, kitchen appliances and laundry appliances, including washers. The company’s washers are widely available online and in retail stores nationwide.

Not bad, replaced a washer with an agitator so this is the first without one. Had a few times when the wash went longer than the time initially displayed, once for almost two hours. The water is also very warm even though set to cool.

So far I am very happy with the washer. Does a good job, Spins clothing practically dry so it uts down on dryer time and saves on electric bill. I almost like that it can sense how big the load it and auto set the water level.

This is really a great one and the installation went so smooth woth Bestbuy professionals. Finally tye product is good and happy with this one

The guy who delivered and "set up" the machine ran it through a wash cycle without turning the water on at the faucet. He also did not level the machine. The drain hose is really short. The water hoses were not included in the purchase of machine.

Works great! I almost always wash my clothes on Light mode, since I rarely do anything that makes them soiled, and it's just right! Doesn't take a ton of time or energy either!

We have had this washer for a few years now. Great product. Nice design and plenty of wash options. Large drum. Use multiple times a day without any problems.

Best washer I’ve had in a while! It automatically calibrates and I enjoy the little tune it plays when it’s done

I had geek squad come and install and remove my old one. They were very friendly and helpful. Thoroughly showed me the features and how to use it. The washer is able to detect load size and efficiently adjust usage of water. Very economical friendly and just looks really nice. I'm pleased with this.

This washer is amazing and has more features than I expected.