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Customer Ratings & Reviews

Your price for this item is $494.00
The comparable value price is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3211 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,211 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. The clothes comes out very clean and the washer is quiet. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washing machine for good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and clean model Easy to use, however little loud when it is on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price. Friendly helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sales Person

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help on choosing the right washer and drier for me and helping me understand the warranties and promotions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is nice and i like that it is quiet! Thats a plus! But i dont think that my clothes are that clean though. Im used to an agitator and this is the impella. But overall its a nice washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I can definitely see how this has been difficult. I am here to help. I have attached a link to a troubleshooting guide for your concern on your clothes not getting clean (https://bit.ly/3EWC7B0). If the issue continues or you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144044114) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 1 out of 5 stars

    Washing machine not HOT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washing machine for about 4 months. I like Samsung products in general. I like how it works and I like the top loader. (I had a front loader before and was hesitant to go to a top loader). The price and functionality is all good for this machine. What I do not like is that there is no ability to wash in HOT water. HOT is not HOT. WARM is not WARM. Yes I understand our detergents can do the cleaning job at lower temperatures. That said, there are times (especially washing whites) that you just want a true HOT wash. The temperature on Normal - HOT is in the 60's. The hottest I can get it is 90 degrees. This is not acceptable to me. What I would like is to return this one and I would like to provide my feedback to Samsung on the settings. HOT is not HOT and would like to see more truth in "advertising".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      GVCudd, we understand the frustration you feel towards your washer. Let's go ahead and have this taken care of.

      Below is a link to help you diagnose why your washer is not filling with the correct temperature of water. Please click on the embedded word and watch the video included.

      Samsung washing machine water fill issues
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water

      Please see pages 20 to 22 under the "STEP 2 Connecting the water supply hose" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202306/20230630150436152/DC68-03850D-06_IB_WA3200T_EN_CFR_MES_R_230628.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146984404) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Control needs a little work.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loader, performing well…controls are a bit of a pain, having to turn the unit on, then choosing the wash cycle, and then choosing the time of the cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Meats all my needs for taking care of my laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product! It works so great and I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all finally got it right. All thanks to Best Buy. We love this new machine!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nunz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. Easy to use and made my life so much easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money, kept it for the show.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this machine and the many settings. The color of the display (red) is off-putting and it's not the quietest. But we do love the automatic sensors for load size and the number of specific laundry types/soil/temps you can choose. The cycle finish song is hilarious bc it is the longest ditty ever played!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was a excellent purchase and my wife loves that it removed all the water out in the rinse cycle and also is quiet. And most important clothes come out cleaner now. Very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, low noise level, little vibration, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this washer for a short period of time but so far it’s getting the job done! No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, way silent than the one I had before and gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost efficient washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck washer. Very simple but very powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dish washer, 1 year later still works great! Only small issue is depending on the soap used, will leave some soap residue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an excellent purchase. Only been in a couple weeks but we love it. Best thing about it is how quiet it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 4.5 HE Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price. Not as quiet as I expected, but much better than my old one.

    I would recommend this to a friend