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Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3265 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,265 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It does the job we need it to. Will get a dryer when needed of this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Value of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to use and good money value

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The washer you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has everything we needed. Has not let us down.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Great price! Delivery guys were awesome too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    recommend. Washer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good cuality easy to use will recomend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wash very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash clothes very very well and wash clothes very fast and good too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Delivery was on time and very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has awesome features and easy to operate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY!!! Total waste

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer and broke down after using literally 4-5 times. This came with warranty but when you call best buy customer service. They direct you to Samsung care. But warranty from Samsung is completely useless. They first sent technician for inspection and pointed out several issues. Tried multiple times to call samsung customer service for scheduling repairs but they will never answer any calls. Finally they sends someone but again does the same inspections and goes. Doesnot really help to solve the situation. Now we are left in limbo. Complete useless piece of junk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Extremely Quiet machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, only ran two loads but it is a very quiet machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My every first washing machine and I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. I originally bought the model below it and I exchanged it for this model. Easy to use, just right about of wash choices, Love the tray for soap and softener. Best buy is the best company to buy these large ticket items from....they take care of their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading sooooooo many reviews on washing machines for months, I finally decided on this one and let me just say I am SO HAPPY with my purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it a few weeks ; works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s a good mix of value and performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great so far..................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little washer. It had approximately $200.00 off, so with the money I saved, I got the 5-year extended warranty. So far, so good! Washes beautifully and it's nice looking, too. Couldn't be happier!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    High quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality Washer, quite and great for Condominium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mom as present and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes my clothes well and the price was at my budget. I don't think it gets my clothes as dry as my previous Whirlpool machine (but for sure you can't squeeze any water out of the clothes, so I didn't take off a star). I use it every day and bought it over a month ago, so I'm pretty happy and I'd buy it again.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Somewhat pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but not exactly happy with the capacity as the water only fills up about 3/4 of the way of the tub. The oscillator has a hard time cycling clothes through the wash which is why the long wash cycle is necessary.

    I would recommend this to a friend