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Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3265 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,265 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best quality product and reasonable pr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best quality product and reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, takes large loads with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Proud of 5his machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer machine is the best in a very long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. .................................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good, fast delivery, good price. Will come back to review performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine ......................................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value easy to use and looks great to boot ...

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot give it 5 stars as the quick wash takes about 1 hour from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think i made the right choice..it's so quit ....

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it old school top loader with no agitator to mess up your clothes Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer looks Great n works Great! I bought Samsung before n it last all most ten years. So of course I bought the same brand again! Thanks Bestbuy your awesome! Delivery went Great also! Thsnks delivery team !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer. It’s nice and big so you can do large loads

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Price and Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new washer works great. I also like that it sings when the cycle is done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice cool cool jjkghjhgjhhhhghghhjuuuioo

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great as expected quiet. Will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand and excellent customization features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and user friendly! Love the customization that you can pick regarding water level, water temperature, etc. Also appreciate the time display of how long your load is going to take to wash. Last but not least, the chime at the end is a great feature letting you know when the cycle has completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE THE NO AGITATER !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ABSOULUTLY LOVE IT THE ONLY THING THAT REALLY BOTHERS ME IS THAT IS THAT I NEVER RECIEVED A BOOKLET THAT TELLS ME HOW TO OPERATE IT !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Cleasns clothes so well and spins drys so well cuts dryer time down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, easy to handle, and washcloths are neat and clean.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first use, I was very happy with this purchase of a new top loader. I chose a top load after my previous 12 year old front load washer. The front load was hard to clean the water that remained in the gasket. However, this new top loader has a serious flaw. According to the manual for this model, the detergent drawer is removable for drying the water that remains and for cleaning. There was NO way to remove this drawer. I didn’t gain a thing in the water residue department and we live in Florida where mold and mildew are a constant problem. I called Samsung and all they could tell me was that they thought that drawer should be able to be removed. I sent this model back and had to buy a more costly model with a drawer that was removable. Best Buy was very helpful with this exchange, but I feel Samsung “dropped the ball” with this complaint.

    No, I would not recommend this to a friend