Customer Ratings & Reviews

Works great and has enough selections to accommodate different types of clothing. Does a great job extracting water so drying time is reduced. One complaint, by default the water level is high. It can be changed to auto but that setting cannot be set by default.

We’ve had a Samsung washing machine before and this one doesn’t disappoint!

Works great no issues very quiet worth every penny

I really like this washer! It’s big enough to wash my king size comforters

The guy who delivered and "set up" the machine ran it through a wash cycle without turning the water on at the faucet. He also did not level the machine. The drain hose is really short. The water hoses were not included in the purchase of machine.

The purchase was easy and delivery was on time. The installers were nice and efficient. The washer has lived up to my high expectations.

Not bad, replaced a washer with an agitator so this is the first without one. Had a few times when the wash went longer than the time initially displayed, once for almost two hours. The water is also very warm even though set to cool.

Samsung is a leading appliance and electronics brand headquartered in Seoul. Samsung makes multiple home products, including smart vacuums, kitchen appliances and laundry appliances, including washers. The company’s washers are widely available online and in retail stores nationwide.

I had geek squad come and install and remove my old one. They were very friendly and helpful. Thoroughly showed me the features and how to use it. The washer is able to detect load size and efficiently adjust usage of water. Very economical friendly and just looks really nice. I'm pleased with this.

Love the auto sensing and quick wash feature. No meed to spend thousands on a washer that cleans exactly the same as this one.

Great install on time perfect very professional I don’t think there has to be 50 characters enough said one sentence

Overall it works good. However it took a while for me to figure out how to use it.

Sleek and clean model Easy to use, however little loud when it is on

Great washer with lots if features. It gets the wash done fast and you have lots of fearures at this price point. Samsung appliances have a good repair history. Very little downtime.

I am someone that does research and reads reviews before I purchase anything. I have no idea how this washer was so highly rated. It DESTROYS my clothes. It has put holes, left strange stains and more often than not unravels them to the point where I am sitting there cutting threads off my clothes for hours after doing laundry. I've been in contact with Samsung Care multiple times and they DO NOT CARE. They sent a technician to my home and all he did was look around the drum, and when he didn't see anything sticking out he said "it's not the washer". You don't think there could be anything else wrong with this appliance??? I load the washer exactly how is specified and wash everything on delicate and I am still having these issues. I will NEVER buy another Samsung product again.

I'm really happy with my new washer. I like the ability to choose water levels and my clothes come out very clean. The spin cycle removes so much water that clothes take less time in the dryer. Its a real improvement from my old washer

Very pleased with my purchase. Great price and the best customer service with great friendliest!! Would be doing future purchased item at Best Buy!

I like it however it does make a noise even though it said it’s quite

Great service in store and in delivery and set up stages! I will buy all my appliances from BB going forward! Thanks for all your help! Mike

Happy with purchase. I would recommend this to my friends hope this Samsung last as long as my last one. 16 years!