Customer Ratings & Reviews

Great service in store and in delivery and set up stages! I will buy all my appliances from BB going forward! Thanks for all your help! Mike

Very pleased with my purchase. Great price and the best customer service with great friendliest!! Would be doing future purchased item at Best Buy!

Seems to be working fine. The glass top lets you monitor the load especially making sure there is sufficient water level selected .

Works great and has enough selections to accommodate different types of clothing. Does a great job extracting water so drying time is reduced. One complaint, by default the water level is high. It can be changed to auto but that setting cannot be set by default.

Great brand and user friendly! Love the customization that you can pick regarding water level, water temperature, etc. Also appreciate the time display of how long your load is going to take to wash. Last but not least, the chime at the end is a great feature letting you know when the cycle has completed.

Awesome washer, easy to handle, and washcloths are neat and clean.

Works great no issues very quiet worth every penny

Buy it definitely worth it for me it’s was a big purchase

At first use, I was very happy with this purchase of a new top loader. I chose a top load after my previous 12 year old front load washer. The front load was hard to clean the water that remained in the gasket. However, this new top loader has a serious flaw. According to the manual for this model, the detergent drawer is removable for drying the water that remains and for cleaning. There was NO way to remove this drawer. I didn’t gain a thing in the water residue department and we live in Florida where mold and mildew are a constant problem. I called Samsung and all they could tell me was that they thought that drawer should be able to be removed. I sent this model back and had to buy a more costly model with a drawer that was removable. Best Buy was very helpful with this exchange, but I feel Samsung “dropped the ball” with this complaint.

The purchase, the delivery and setup went smoothly. The product is unbelievable....no noise.

Great washer with lots if features. It gets the wash done fast and you have lots of fearures at this price point. Samsung appliances have a good repair history. Very little downtime.

Washes well, but is a bit noisy. Like the water level feature. Just 3 weeks old so no real history of use.

I really like this washer! It’s big enough to wash my king size comforters

The washer is exactly what I needed. I really love that it tells me how long a wash cycle will take and it cleans my laundry really well!

Looks great with the other appliance, really modern.

Is beautiful and works well,I loved for washing I’ll my clothes

Great musical washer! Been three weeks and we are happy with the product. It is washes our knickers very well

Great washer and dryer! We could t be happier delivery was quick and easy.

Not bad, replaced a washer with an agitator so this is the first without one. Had a few times when the wash went longer than the time initially displayed, once for almost two hours. The water is also very warm even though set to cool.

The guy who delivered and "set up" the machine ran it through a wash cycle without turning the water on at the faucet. He also did not level the machine. The drain hose is really short. The water hoses were not included in the purchase of machine.