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Customer reviews

Rating 4.6 out of 5 stars with 3244 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,244 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Quiet, great spin cycle, great capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, washer is cleaning the clothes... and it's quite..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One very happy customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first purchase we have made with the Samsung Brand and we couldn't be happier with the washer. It is very easy to understand the different wash options, very quiet and has held up quite well thus far. A very happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sales Person

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help on choosing the right washer and drier for me and helping me understand the warranties and promotions.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It works pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionally have problems with it emptying. It’s very deep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control needs a little work.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loader, performing well…controls are a bit of a pain, having to turn the unit on, then choosing the wash cycle, and then choosing the time of the cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with washer its a basic machine i liked it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washing machine not HOT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washing machine for about 4 months. I like Samsung products in general. I like how it works and I like the top loader. (I had a front loader before and was hesitant to go to a top loader). The price and functionality is all good for this machine. What I do not like is that there is no ability to wash in HOT water. HOT is not HOT. WARM is not WARM. Yes I understand our detergents can do the cleaning job at lower temperatures. That said, there are times (especially washing whites) that you just want a true HOT wash. The temperature on Normal - HOT is in the 60's. The hottest I can get it is 90 degrees. This is not acceptable to me. What I would like is to return this one and I would like to provide my feedback to Samsung on the settings. HOT is not HOT and would like to see more truth in "advertising".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      GVCudd, we understand the frustration you feel towards your washer. Let's go ahead and have this taken care of.

      Below is a link to help you diagnose why your washer is not filling with the correct temperature of water. Please click on the embedded word and watch the video included.

      Samsung washing machine water fill issues
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water

      Please see pages 20 to 22 under the "STEP 2 Connecting the water supply hose" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202306/20230630150436152/DC68-03850D-06_IB_WA3200T_EN_CFR_MES_R_230628.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146984404) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    GREAT Deal!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE my new Samsung washer. The salesman was awesome and I really appreciate the team that loaded it for me when I arrived to pick it up. It was an open box purchase and I was thrilled to save over $100 when I had to purchase a washer right at Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. The clothes comes out very clean and the washer is quiet. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Quiet and works well. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machines

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine I’ve owned. 100% recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharon Claghorn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer is beautiful, Sleek machine with excellent power and options. quiet and efficient. It also sings a melody upon completion of a load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung clean macaroni

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the samsung washing machine are great, But one thing to know about it, Is that you need to purchase a surge protector because when the storm comes it will destroy the electronic board so dont forget to buy a Surge Protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an excellent purchase. Only been in a couple weeks but we love it. Best thing about it is how quiet it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dish washer, 1 year later still works great! Only small issue is depending on the soap used, will leave some soap residue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, no complaints........................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer good easy to run and looks good with my dryer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer which cleans well clothes are full wrong out. The only problem is way to tall and I have to stand on a stool to get clothes out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Denise U,

      We are glad that you like the washer and we value your feedback about the design of the unit.

      Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a new washer this one is great and i would buy it again. Several different settings and you can control the water level which is nice..

    I would recommend this to a friend