Customer Ratings & Reviews

I wanted to wait, and use the unit to give a fair review. Overall, the unit is easy to set and use. Controls are positive, and close always come out clean. Silent when in use, and can take up to 2 comforters in one wash! With that said, I have only one negative. Water never covers the top of the clothes! For its capacity, the water will never fill to the top. I found myself stopping mid wash to add more water. This is the reason I have to get another washer. I do large loads. This washer is more for a single person doing small loads. and if you for example miss a week of laundry, and hold off to two two weeks worth, be advised the large load you put in might not be covered with water.

Just fabulous i love the wash the dugital the no noise reduction the way u can put the soap and fab softener in the way it spins and dry my clothing not to to sure on how to really enjoy the full effects of it but as long as it is doin the wonders that i need it to do im satified and its been great so far.oooooo and the best best best part is i can was my my pillow and a light comforter also a throw blanket in it oooooo my goodness just amazin i hope if anything happens to my machine i can buy this same one again.i just got it nov 7th and my family members r happppppy they said i hit the jackpot for them.im thankful

I purchased this same washer 4 yrs ago. I also purchased the 5 yr warranty. As with any of my purchases, Best Buy backs its purchases & products. My washer is a very good washer & I really love it. It did experience a balance problem, Best Buy came out & appraised the situation. The washer would cost more to repair than to replace, therefore, I was given a new washer of my choice of the same value. I went with same Washer. Customer service has built businesses in this country. I have grown up on it, but now it’s a rare occurrence. Love BEST BUY. Do not change.

Having nothing to say bad about this machine, I would say it's worth every penny. Washes comforters really well! Lost of space inside for larger loads. Some people say that it doesn't drain all the way and that items come out soaking wet sometimes. The problem is that they aren't reading the manual. There are different spin speeds, so they might just be on the wrong spin speed. If you do need an extra spin to drain out more, you just have to select rinse and spin, select the speed you want, then hold your finger down on spin until it beeps, they hit start. The machine is very quiet asswell.

Excellent washer machine, it has good capacity and works perfect even if you use it daily

Very good washer. It’s very quiet and the size is great. Very easy to use as well. Wish it had a presoak, but that’s about it.

Works and cleans well. Easy to use. Not much maintenance required

I love having a washer and dryer in my own home. I have only had my washing machine for a month but so far I am very happy with it. Easy to use and reasonable wash times. The tub has the capacity for a large amount of clothing, blankets or rugs to wash.

The machine easily fit through the doors to get to the basement. It runs quietly and has multiple settings. The clear, glass lid allows me to see activity inside the machine. I value the setting for bedding/waterproofing so I could wash a mattress pad. Clothes come out clean. I like that there is not a central agitator.

Perfect size, very quiet, efficient and pretty to look at! Easy to use and even kids understand how to use lol

Easy to use. Very quiet. Washes clothes well. Received great delivery service and install. Only con, tub is very deep. Since I am short, need step stool to reach the bottom of the tub to reach socks and small clothing.

Washes so quietly, love the music to notify me it’s done , easy to use . Quality is great for a great low price . I got the matching dryer with both in combination work so well . Carry’s heavy loads .

I love my new washer - TONS of space, easy to use, energy efficient and attractive. I just love the fact that there is no agitator on a top loaded model. Handles load suzes nicely. Silent as a door mouse. I like the window on top - closes nicely and doesn't have that old tin like sound - solid design - nice and tight. Love ❤️

I love my washer its quiet it tells you when the load uneven easy dial turn easy to operate i can load more cloths i like to look through the glass to see what the washer is doin

Excellent washer. I truly love it. It is very quiet and it washes very good. Definitely recommend it to anyone needing a new washer.

Easy to use. Quiet. Great quality. Would recommend to family and friends.

Our previous Samsung washer went out and we decided to replace it with this model. It is a great washer for the price. I preferred some of the options that I previously had but this one is efficient and gets the job done. Easily washed a king size comforter.

Moved to a new home and bought the Samsung washer and dryer pair for it. My old pair was by Whirlpool. Whirlpool dryer was extremely noisy from the beginning. This washer has been great. Cleans thoroughly and I like having a timer on the panel so I know how much more time it has to complete the wash. Highly recommend.

Working good no issues easy installation washes big loads with no problem

Easy to use, efficient, quiet, sleek and affordable. I was pleasantly surprised about every phase of use. I’d recommend to a friend and am going to purchase the matching dryer