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Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3265 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,265 reviews
  • Rated 5 out of 5 stars

    Looking good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months it still looking good my kids and wife loves it better than the front load we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve had in a while! It automatically calibrates and I enjoy the little tune it plays when it’s done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharon Claghorn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer is beautiful, Sleek machine with excellent power and options. quiet and efficient. It also sings a melody upon completion of a load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid washer for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a really old GE washer with this and no complaints so far. One thing I like is that it prompts you to do a clean cycle after a certain amount of washes, ensuring clothes come out fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sales Person

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help on choosing the right washer and drier for me and helping me understand the warranties and promotions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control needs a little work.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loader, performing well…controls are a bit of a pain, having to turn the unit on, then choosing the wash cycle, and then choosing the time of the cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for your needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and does a great job on all levels.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washing machine not HOT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washing machine for about 4 months. I like Samsung products in general. I like how it works and I like the top loader. (I had a front loader before and was hesitant to go to a top loader). The price and functionality is all good for this machine. What I do not like is that there is no ability to wash in HOT water. HOT is not HOT. WARM is not WARM. Yes I understand our detergents can do the cleaning job at lower temperatures. That said, there are times (especially washing whites) that you just want a true HOT wash. The temperature on Normal - HOT is in the 60's. The hottest I can get it is 90 degrees. This is not acceptable to me. What I would like is to return this one and I would like to provide my feedback to Samsung on the settings. HOT is not HOT and would like to see more truth in "advertising".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      GVCudd, we understand the frustration you feel towards your washer. Let's go ahead and have this taken care of.

      Below is a link to help you diagnose why your washer is not filling with the correct temperature of water. Please click on the embedded word and watch the video included.

      Samsung washing machine water fill issues
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water

      Please see pages 20 to 22 under the "STEP 2 Connecting the water supply hose" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202306/20230630150436152/DC68-03850D-06_IB_WA3200T_EN_CFR_MES_R_230628.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146984404) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Love my washer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. Love the energy star rating and ways it can reduce energy through water levels and water temperature options. It cleans really well without the front loader stink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a new washer this one is great and i would buy it again. Several different settings and you can control the water level which is nice..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, A little loud...but worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an excellent purchase. Only been in a couple weeks but we love it. Best thing about it is how quiet it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer which cleans well clothes are full wrong out. The only problem is way to tall and I have to stand on a stool to get clothes out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Denise U,

      We are glad that you like the washer and we value your feedback about the design of the unit.

      Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dish washer, 1 year later still works great! Only small issue is depending on the soap used, will leave some soap residue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG 8 CYCLE TOP LOAD WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally happy with this purchase. This washer is a dream machine! The men who delivered it were very professional and didn't leave before running a cycle and explaining to us how to use the washer. TOTALLY HAPPY WITH MY BEST BUY PURCHASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. The clothes comes out very clean and the washer is quiet. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bayou

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2 years ago. Was supposed to be delivered and set up but the delivery guy brought it inside and just left it in the middle of my kitchen. Best buy knocked off $50 for the inconvenience

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely quiet and doesn't move much but two less stars because I'm not confident in the cleanliness level. After the wash, the detergent smell is very strong compared to my previously washer. I feel like I should run the rinse cycle again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are concerned with your Samsung Washer and I would like to help ensure you are getting the best performance from your unit. I have located some helpful information that I would like to provide. See link below:
      https://www.samsung.com/us/support/answer/ANS00084866/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this brand and the washer. We have had this for about 2 months now, with no problems. Super great and quick. Different settings and easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product. Inconvenient service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but bad approach to delivering service. You can't book a specific time window. They just give you a 7 am to 7 pm window. You need to be at home the whole day that day.

    I would recommend this to a friend