Customer Ratings & Reviews

Excellent product at a fair price. All the settings and functionality you need. No issues so far the washer and dryer have been running perfectly.

Great clothes washer and also very helpful employees!!

I bought it 2 years back...the washer work great..!!

So far so good! Needed to replace a prior washing machine and this time chose to go with a top loading one, as recommended by my dad. So far, we've had it for over a month and works great. I like that it has the vibration reduction and it isn't super loud either, so that's great.

Great job for the price Needed a new washer and this top loader does the trick

Purchased this item for my mother as a birthday gift she loves it

Got a great deal during holiday sale. Hasn't arrived or been installed yet but I'm sure it'll work great. Bought the Geek Squad warranty on it just in case.

Easy to use and works good. It holds a large lot of laundry.

Purchased this washer and dryer based off of previous reviews. No complaints one month in. The alarm to let you know the cycle is done is somewhat loud.

Love the service very fast and respectful workers!!

Great beautiful washer, washes well in a timely manner. So far very reliable.

From a front load to this nice top load. I’m never going back lol

A little louder than expected. Overall it is a great machine for the price.

After 60 days of use, the washer started making plastic grinding sounds. A call to Samsung concluded in an appointment for in home repair. The tech didn't show up or call. Called Samsung again and they blamed ME. I was very upset. Scheduled a second tech, waited another half day and they didn't call or show up. "We forgot. Can we come later in the week?" I called Samsung again and told them how many of their products I've purchased in the past 5 years have failed just out of warranty. I also told them that as an electronics tech, I would NOT be recommending their products in the future. The third repair tech seemed nice on the phone. We will see if he fixes it. He did say the clutches tend to go out and that yes, they are PLASTIC. I would avoid this product. Maybe mine is just a lemon. But, now my washer, TV, smart phone and printer have all failed, as well as many other friends' devices. It is my opinion that Samsung is having some serious QC issues. As a final touch, they said if the third time doesn't work, they MIGHT consider a refund or replacement but would not reimburse me for the washer installation, which I had to pay for because I am disabled. Shame on you Samsung. Never again.

This is an excellent machine. It washes the clothes very well and rings the clothes out very well. Your clothes will spend less time in the dryer.

Easy to install and does a wonderful job with laundry easy to use controls

The delivery and installation was super fast. The technicians were very professional.

Awesome product and the Best Buy team did a great job with the installation. It was a smooth transaction from start to finish.

Its good. Exceeded my expectations. Reliable. No issues.

So far had it for a couple weeks and very impressed . Quiet , great capacity and wife really likes the big loads. Definitely would purchase it again