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Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3265 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,265 reviews
  • Rated 5 out of 5 stars

    First Time Washer Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first washer I’ve ever bought. I’ve had it for 2 months now & I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and price too quick delivery and delivery guys were also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent waser cleans very well. Not noisy like most washer. What impreses the most how efficiently it runs costing very little to operate. Love the fact that best buy was able to deliver quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Washer. Get some Washer Tongs.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had one hiccup when it wouldn't start for a night because the drain hose got clogged, once unclogged its been working great. Its deep get some washer tongs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this purchase!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far it’s perfect. Husband was really surprised and he’s actually loaded couple loads!! I am I think it might be a first for him: :) May take a while to get used to using the automatic water flow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable yet effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this washer as it washes the clothes pretty clean and has various wash cycles depending on your needs. It works effectively and does not produce loud sound. Recommend this to all people out there who are looking for a reasonable yet decent washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer.works wonderfully. The customer service when a mechanical error happened in our previous Samsung happened was amazing. Will be sticking to Samsung and Best Buy for large purchases in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice cream truck song

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new washer. It has a detergent dispenser and plays an ice cream man song when complete. My previous washer would only wash on normal. I enjoy the washing options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a 5 star machine. it washes the clothes really well and there’s no shaking to it, you can even hair it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer very deep might be hard for a person around 5 feet to get all the clothes out easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BJJ Guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wash a lot of Brazilian Jiu Jitsu Gi’s and this washers is able to handle the weight.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good machine. Longevity of machine will be big

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EmilyJ, having a machine you can count on over time plays a big role in the overall value it brings to your home, and it’s great to see the washer is meeting expectations so far.

      Thank you for sharing your thoughts and choosing Samsung for your home.

      Khristine
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Love Best Buy best deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was an excellent buy! I love BEST BUY AND the open box deals!! Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of flexibility for settings, cycles. The only top-loading washer I have ever seen where the water level can be controlled, so you only use the amount of water that is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works so good. I hardly even hear a sound at night. I love that it alarms me with a little song when it’s done. It washes pretty quickly to me in my opinion. So I recommended 100%.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Gems, I want to say congratulations on your new Samsung Washer and thank you for pausing your day to share your customer feedback. We are pleased to know you are pleased with your unit. Thank you for choosing Samsung and welcome to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung top load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The window is very nice so even if there is an uneven load i can take care of it becasue i see it duh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and nice and comfortable with laundry room Work smooth and utility saver

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange the Samsung washing machine for the Maytag because the electronics went beserk on me and I had to wait and unplug the machine and plug it back in and it was a mess. I don't like the electronics in the Samsung. Very happy with my Maytag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine and Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is a deeper than I thought it would be but I can live with bending over a little to get the clothes out. Outside of that I am very pleased with the operating of this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has multiple different settings that work for my needs. I do wish it washed a little faster though. It is very deep, so if you are short you may need a stool to reach the bottom.

    I would recommend this to a friend