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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3244 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,244 reviews
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, cant complain it does what its supposed to do and has a good amount of room for a comforter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't think I would like this samsung, but I really do! I just wish it had an indicator light for when it's finished...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I like the different options that is has to run the washer. It has a tune that plays for when the cycle is complete. Takes awhile for each wash, but it does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine- only con is it could be a bit difficult for short people to retrieve clothes from the basket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Single person home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect. Gets clothing clean, it’s not noisy. Just what i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look great and hooked up easily!! We haven’t had any hiccups yet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Developed issues after 18 months, expired warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue with performance when it was working, but after 18 months, it developed an issue with violent vibration even in balanced loads, and with the warranty expired it will now cost about half of the purchase price just to fix it. Poor warranty from Samsung, but shame on me for not reading the fine print on the warranty

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are committed to ensuring the best possible performance of your washing machine, GabeH. Let's help you.

      To fix your washer, please click the links below, browse over the hyperlinks, and watch the instructional video for tips.

      Check your washing machine load size and the cycle you are using:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/#check-your-washing-machine-load-size-and-the-cycle-you-are-using

      Make sure the washing machine is level:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/#make-sure-the-washing-machine-is-level

      Run a vibration test cycle on the washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/#run-a-vibration-test-cycle-on-the-washing-machine

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146627695, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Learning to love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an inexpensive washer to replace my broken one. I like the style and price as well as the reputation of the manufacter. I hear good things about Samsung and now have a dishwasher, refrigerator and clothes washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Peter! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy w this modern washer especially how clean clothes end up and the bell sounds when load is done it quite nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we really like it and it plays a snappy tune at the end of cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was a life saver to buy it at best buy, they did put it inside and did all the connections for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good the delivery people were really nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best washer I have ever owned. This machine doesnt shake or move. It spends the clothes to equal weight, then starts the wash cycle. I have started saving for the dryer too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Delivery was hassle free and bestbuy took my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Child safety features and with other washing features and it tells you when it needs cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer from Best Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great price and a really nice washer. Best Buy has great prices and delivery time and delivery was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Rinses the clothes really well which helps tmy drying time down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer info

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is an improvement over my last washer for sure, can now do larger items in this washer and not too deep that I can't reach the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best washer I have ever purchased. Love the timer. And it’s quick on washing. The best part is that the clothes smell amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect duo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in love they both work great! & at a good cost too!

    I would recommend this to a friend