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Customer Ratings & Reviews

Your price for this item is $494.00
The comparable value price is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3211 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,211 reviews
  • Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service but price is a little higher. The installation is perfect and there is no much help needed from me and all set up within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer ever. Push a button and it counts down before washing. It also play music at the end of the wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best choices in an item to purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine. Quiet, energy and water efficient and cleans the clothes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my washer ............................!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally wanted the black set but they were out of stock at the time. Same set, just a different color and I'm more than happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went just fine and we are satisfied with the buying experience thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and at such manageable price delivery was on time and they set it up for me too !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    delivery of washer & dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer & dryer was delivered & setup with great care. i am trying to find out how much the geek squad warranty is on the washer & dryer. I think it was 39.99 for 3 years. please let me know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from our old set. Officially done with front load washers now and the impeller seems to get our clothes pretty dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this washing machine works wonders. Purchased for a college house with heavy use and it’s been holding up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome dfgghhhhjjkkllppoiytrwqszcghjihhgjii

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several weeks worth of loads, no issues. I did have to cut the rubber end of the drain hose so it would fit in the spot on my wall though...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but long time wash cycle. Normal wash cycle is over an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer is working great. I have nothing to complain about..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke right outside year warranty.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after barely having it for 2 years. First year, the underneath of the washer detached causing the tub to not spin and had to reattach. Then second year the water sensor and computer panel stopped working and kept showing an error code

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We can see how this experience affected you, Kelsie. Let's get you the help you need with your washer.

      We recommend clicking the resources below for steps when the washer shows an error code. Please hover your mouse over the hyperlinks (if there are any).

      The washing machine displays an error code (Please select the error code that you are seeing):
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146558917, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Only drawback is my wife is exactly 5 feet tall and needs to use a stool to reach inside the bottom of the machine LOL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer for the price. Not having the agitator in the middle makes it easier to fill the washing machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more out of this brand.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more out of the washer. 4 months from purchase it was making weird clicking sounds. They would not replace the unit even though repair company said clutch assembly needs replacing at 4onths old. Their tech people are horrible. They didn't believe me about the noise..luckily I had video recordings. They did not want to fix it. Ordered part though..made me take a day off work and they never showed. Had to take her another day off work. I think I'll go with another brand next time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TAF792! We are sorry to hear that your washer was in need of a repair and the unit did not meet your expectations. However, we are happy to hear that you're on your way to having the unit work as designed.

      If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143852292
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Thank you for being the best part of Samsung. ^Nic Samsung

  • Rated 2 out of 5 stars

    Never had so much trouble from a washing machine !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every LG appliance I have bought has been no trouble. Not so with this washer. Different codes come up, and if I am not babysitting the machine while it washes, it would be stuck in that mode all day long ! I even had a plumber out to check my water pressure. Nothing wrong he said. $$$. I won't even go into the nightmare of trying to work with the Geek squad. I am not a happy camper.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I can see you have spent a lot of time on this already and we can definitely understand how frustrating this must be. This is a bit unexpected for this product. We stand behind our product and we would love to look into this further. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144064026) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 4 out of 5 stars

    Washer was delivered and shown how to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right washer was delivered when it was supposed to and everything was fine

    I would recommend this to a friend