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Customer reviews

Rating 4.6 out of 5 stars with 3244 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,244 reviews
  • Rated 3 out of 5 stars

    Entry level washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a GE washer for over 20 years until it broke. It got the job done because it had an agitator and swiveled back and forth with unforgiving tenacity. Unfortunately, this 4.5 cu. ft. Samsung washer does not impress me. It swivels back and forth ever so gently and so slowly. It turns one direction, stops, thinks for a minute, and then reverse direction. Granted, it doesn’t have an agitator but I’d have thought that it would just do its job spinning back and forth a little bit more ferociously. All the features that it offers just don’t compensate for its lack of fierceness. It is quiet and I couldn’t tell whether my clothes are really clean after the wash.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I understand you how feel that your washer could be underperforming. Let me explain how our technology works. We have a pulsator in the bottom of our tubs unlike traditional agitators. An agitator does what it sounds like, agitates your clothes through the water to clean and this could be harsh. A pulsator on the other hand, it will pulsate your clean water through the clothes to clean them. This is the most energy efficient way to clean your clothes while using less water in each cycle. thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washers jif srtfguufc hi uteeguudd du ulike a washing machine the door closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and very economical. I got a great financing option with the Best Buy credit card!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 months and broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 months, they are coming this week to fix it, but it only lasted two months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great producto... Perfect for the house. I love Samsung

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Good machine, terrible installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is great so far. We paid for the professional installation which was sub par. The installation techs left a large portion of the packaging stuck to the bottom of the washing machine which threw it off balance. They set it up to run and left my house with the unit banging around and stated it was normal. The belt burned into the plastic underneath. We were fortunate to find this before we started using the machine. It is a shame that we paid for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Nice washer. Nice washer. Nice washer. Nice washer. Nice washer. Nice washer. Nice washer. Nice washer. Nice washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price for a good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad we went to best buy when we needed a new machine.we got a good price on a good name brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best washing machine in this price range that I had purchased for my parent. It run very quite and save lot of water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new washer & dryer delivers later this week, but the Pacific sales guy was great. Great advice on which w/d set would work best for us. Super quick and easy transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dryer for mother gift for my mom. She is in love how they alert you when cloth its done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works very good also looks nice! I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and affordable product. Perfect for putting in rental unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we’ve had a great experience with this machine. Samsung is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and efficient washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer for my new home and it works great. Sleek design with a big tub gets clothes super clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Cool See Through Lid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is exactly what i were looking for. Having the see through lid really set it off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great. I would absolutely recommend that you buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Purchased for a rental property. Install was simple and no complaints on the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. I love it!!! I love that it has a waterproof setting. Samsung is the only way to go for all products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love the brand Samsung for durability, and when I saw it was on sale I dropped everything I was doing to run to the store

    I would recommend this to a friend