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Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3265 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,265 reviews
  • Rated 4 out of 5 stars

    Nice buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased so far I'm happy with it. Only mild issue i have is the melody that plays when the cycle is done. I need to know how to turn it off. Washing is very thorough no matter the size load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.5 washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine works excellent...everything from fine garmets to heavy loads like towels

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent enough washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent washer, only complaint is you cannot seem to stop the cycle mid-way and change the setting, it'll drain all the water and start the cycle from the beginning, not very smart.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your feedback, asgardian! Samsung values your input as it helps us to continue working to improve the overall customer experience. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the transparent top. Does just fine. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well quite and smooth. I love the Samsung product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shake rattle and roll

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer is better than the GE washer by far. But even the Samsung still shakes and makes noise while washing and spinning I don’t know why these companies are not improving on making these machines like they used to be.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SherrieD, we make every effort to ensure your washing machine operates at its best. Let's get this taken care of.

      If your washer is shaking, here is a guide to help you. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic.

      Samsung washing machine is shaking
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Here is a link to help you with the washer noise. Please watch the full video, play each sound, select the sound that matches what you hear from the washer, follow the steps, and click the hyperlinks for further assistance.

      Samsung washing machine is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147663723) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to slightly longer wash cycles but Loving this washing machine. It has a number of options to choose and seems to be a solid machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud but smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation & hook up. Moderately loud vibrating sound. Otherwise, it operates smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this washer. My cloths get so clean and I am 100 percent happy with my purchase. Also it was a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal. Great update.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal during holiday sale. Hasn't arrived or been installed yet but I'm sure it'll work great. Bought the Geek Squad warranty on it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love how large the tub is. Still getting use to hearing the little melody it plays when it’s finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were efficient and effective. Two hard workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this dryer for about a month and so far so good. No issues, and does a great job of drying several different types of fabric

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jojo, I am so glad you are loving your Samsung Washer. Thank you for sharing your feedback on how we were able to simplify your life. Thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans our clothes well and leaves them pretty dry after the spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer and dryer based off of previous reviews. No complaints one month in. The alarm to let you know the cycle is done is somewhat loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best product and I wouldn’t trade it for nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hsppy with washer. Self clean every 30 washes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best clothes washer at this price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine. It washes the clothes very well and rings the clothes out very well. Your clothes will spend less time in the dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Quick wash could be a little faster since it does say “quick”. All in all I can’t say much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love. A mate yo my dryer. I love all things new, shiny, and Samsung

    I would recommend this to a friend