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Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3265 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,265 reviews
  • Rated 5 out of 5 stars

    Best buy option..!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always i love best buy my favorite store, since i live heres in usa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite feature is the automatic water level. The machine weighs the load or something. But it’s magical. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovely Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine the best part is I don’t have to wait to add the fabric softener it all goes in at once. Clothes comes out still looking new and not faded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. Exceeded my expectations. Reliable. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark williams

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service very fast and respectful workers!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of Samsung products. If needed i would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of a washer badly ! This baby washes very well my clothes never felt and smelled so clean !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT for PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little louder than expected. Overall it is a great machine for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wash macchin like and dont make to much noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new set glad to have gotten them at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. Very efficient compared to my old washer uses much less water. The average cycle seems to take about one hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Rotunno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget it. You make it too difficult to send a review!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and does a wonderful job with laundry easy to use controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price was a good as anyone in the area. purchase was easy on line and delivery was prompt. Delivery people were on time and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Very aesthetically pleasing and works well. Only thing is the chime is semi-annoying at times.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Water drains if you pause the machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We plan on returning this washer because we think we got a lemon. The wash cycle lasts FOREVER (3+ hours) the water was hot after we chose cold, the lid wouldn’t open even after disengaging the child lock. BUT one terrible feature that I verified from Samsung, if you are able to disengage the child lock because you need to add something after the cycle has already started, IT WILL DRAIN ALL OF THE WATER OUT BEFORE YOU CAN OPEN IT. What an absolute waste! This feature alone would have made me return even if we weren’t having the other issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Allie, I understand you have some concerns with your Samsung Washer and know that can be quite alarming. To pause the machine you will just press the start button and wait a few seconds for the door to unlock. See link below for additional features:
      https://www.samsung.com/us/support/answer/ANS00061937/
      If you need additional assistance we are here for you via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143667563. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    New Samsung washer/drier pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good shopping experience. Salesman was knowledgeable and helpful. New washer and drier were delivered and installed in 3 days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and is easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this machine has been great. It was definitely worth the investment and the loading capacity is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washing machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far doing great! Bought this for my mother and she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annoying Jingle

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer but the jingle it plays every time it finishes running is very annoying.

    I would recommend this to a friend