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Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3265 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,265 reviews
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd style of this machine. We enjoyed our old model so much we decided to get the newer version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great results

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought last year Im so happy with this Love my samsung appliances

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Not to good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash okay but not good spin at all, and make sound.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Gato2! Thank you for taking the time to leave your feedback. I understand that your unit is making a noise and it does not spin well.

      I understand that it must be frustrating and I would like to help by providing a link that will shed light on the noises you may be experiencing. (http://www.samsung.com/us/support/troubleshooting/TSG01001985)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143850961
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my washer and the top loading. Have no problems, since I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order ,quick delivery from warehouse to store .Product works great and customer service very helpful

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so happy to hear this, Dkennedy! We hope you keep enjoying this washer for a long time. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sister. It is exactly what she wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer & Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good service. Best Buy provided a good product with excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking good Samsung...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about my new washer/dryer. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Will definitely recommend it to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a months. So far all good. Easy to use. The control layout is logical. Quiet when running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 4.5 cu. ft. 8-Cycle Top Load Washer with

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer, I did my research and could not be more happy with this purchase. Highly recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well but doesn’t rinse bed sheets properly

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samantha,
      I see that you are having some concerns with caring for for your bedding inside of your Samsung Washer and I would like to offer some assistance to ensure you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/answer/ANS00047247/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143269184. We apologize for any inconvenience and thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m really impressed with this washer. Cleans and rinses better than the old one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first brand new washer purchase. I am pleasantly surprised with how great this washer is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Load size sufficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was as expected. The washer is large and the load size is sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Seems to be quick and effective. Have not had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective and efficient!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and efficient! A little noisy but nothing unbearable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes one of the most durable appliances. Super happy with this washer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice, but I think not having the agitator in the middle the clothes don’t move around and circulate as much.. Even at the highest water level the clothes don’t get fully covered.. also, I think for the money there could be more washing cycle options.. I don’t feel it washes the clothes completely clean.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for sharing your experience with the water level for the washer. Let us go ahead and get you some tips and tricks to maximize the potential of the washer.

      Calibration mode should be used right after installing your washer, when you adjust your washer, and when you feel that the weight detection (and amount of water per cycle) is inaccurate. Periodically performing this task only takes a few minutes. Before calibrating your washing machine, ensure it's friendly, secure, and positioned where you want it.

      Install a Samsung washing machine in your home / Calibrate your washing machine
      https://www.samsung.com/us/support/answer/ANS00051342/

      Samsung washing machines are highly efficient (HE) and use significantly less water than previous generations while keeping your clothes clean. If water isn't entering your washing machine, it will typically display an error code.
      Please see the link for more details.

      Samsung washing machine water fill issues
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145467465) to help our team pull up your information when you message us.

      Have a great day.

      ^Charles Samsung

  • Rated 4 out of 5 stars

    Great for the amount

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer make very less noise and energy saving work well.

    I would recommend this to a friend