4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,265 reviews
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the washer for my daughter and her family of 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Decided to get this after having a smelly front loader. No issues so far!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish the washer drum was designed better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the matching dryer--it is not designed well to keep bedsheets from tangling and trapping other items (pillow cases, washcloths, towels). It's a simple interface though: select your temp, water level and time. I wish it had some more common choices. It has a great size and the sensor that knows how much water you need is useful.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gamer,

      We are glad to hear that you are using Samsung products. We are here to help you out with your bedsheets from tangling, to address this concern let me share a troubleshooting link.

      Laundry is tangled or wrinkled after washing:
      https://www.samsung.com/us/support/troubleshooting/TSG01218323/

      To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      You may provide this reference number (1144961005) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer for the price. Does exactly what it's supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing choice, great price, energy saver and so far the best washer we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Love the open drum. The various settings have been very helpful. Awesome size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unfortunately Returning

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about the space inside the washer which allowed larger loads. The washer is a little noisy and doesn’t complete cycles at times. The error messages are annoying and make no sense to me. I’ve had to hand rinse the clothes a couple of times because of this..I am returning this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Missy, We certainly understand how important it is to have your washing machine working as designed. We are here to help. We would love to speak with you further about the concerns that you are having with your unit. If you could please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144091280) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 4 out of 5 stars

    Great new washer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchasing process was easy and a quick delivery date was great. Still trying to fix a billing error.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the top door !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, super high tech compared what I used to have. Love that the top door is see through ! Overall I would really recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cost x benefit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cost x benefit, can't think about a better option that would fit the space we have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. LOVE the water level control. It's a bit on the noisy side. A good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than a front loader

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, Energy Efficient, Good cleaning. Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new High efficiency washer, with energy efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The price is right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with deep tub for bulky clothes or other linen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! For the price you can’t go wrong but can wash a little better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Love it. I am very excited that I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful washer! Love the tune it plays when it finishes a cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Order

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering online was easy, delivery and installation was perfect. This was a painless process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a normal buzz or alert when done w the wash. But other than that it’s working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice washer runs well great size for my family quiet operation reasonably priced

    I would recommend this to a friend