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Customer Ratings & Reviews

$502.00
Save $267.99
The comparable value is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3265 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,265 reviews
  • Rated 5 out of 5 stars

    Built well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Functions as described. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s family loves the size of this washer and the soap dispenser feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rinse cycle not the best seems like it might need a second cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE the washer and dryer combination. Exactly what I needed in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machine delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were masked and installed the item professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Price is Right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung Washing Machine perfectly fits my budget and every wash has been perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer / dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Plenty of space for normal household. Sleek and appealing to the eye

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not used to it yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer unit agitates slightly and stops for a few seconds and repeats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLIANCE PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AND PRICE VERY HAPPY WITH MY PURCHASE AND THE PRICE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent washer 4 stars

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. without the thing in the middle it does cause the clothes to get tied up

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer ran just fine. What I didn't like we're the red lights. Not very appealing in the laundry room.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there math1aar, I am glad you are enjoying your Samsung Washer. I am so appreciative of your feedback and will forward it to my design team in hopes of improving our products. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Expensive but decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. Had noise issues after the first month. Make sure the repair company that Best Buy uses is reputable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY ! D

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine broke down 3 months following purchase. Needs a new board already and extensive repairs. Yes, it is under manufacturer's warranty so no cost to me but I still have to wash my laundry weekly at the laundromat for the weeks it takes to get it fixed. DON'T BUY...! It is a DUDD

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love this item because it very cost effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wash just about anything uts fantastic. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i love my new washing machine and dryer. I dont have to go out to do my laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer very good working condition I purchase it either discount price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased has been in use but makes to much noise.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the disappointment of dealing with a noisy washer, YvonneH. Let us help.

      Below is a link containing the troubleshooting steps for a noisy washer. Browse through the guide and select a sound similar to the one your washer makes. You may also check the video and the hyperlinks for other helpful tips.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      We have also provided the user manual for your model. See page 48 for other recommended actions when the washer is noisy.
      https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdf

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149664337) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Does job great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer takes all whites n all my colors in a load each

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great appliance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice to any house appliances and making a easier life style

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bessie, congratulations on your new Samsung Washer. You definitely made an excellent choice. I am glad to hear you are loving your unit. We are so thankful you choose Samsung in your home. ^Brad Samsung