Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 10758377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Cool cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice nice nice cool cool jjkghjhgjhhhhghghhjuuuioo
I would recommend this to a friendGood washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is okay so far. Works fine and takes up less space.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there 3feathers, I am glad to see that you are enjoying your new Samsung Washer and appreciate your review. We are pleased to know you like the machine. Welcome to our family and thank you for choosing Samsung. ^Brad
Samsung prodigie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer, it doesn't leave any stains or ripps my clothes
No, I would not recommend this to a friendI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I load towels it stops at the rinse cycle I have to hit pause and then start. This is very inconvenient for me when I think the cycle should be completed it's stuck on the rinse cycle and this prolongs my wash day I have to keep checking on it. This just happens when I put a load of towels.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Washer not completing cycles. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143061553. We thank you for being a part of the Samsung family. ^Brad
Good functional unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More capacity than machines with a central agitator.
I would recommend this to a friendBad install, wrong charges, no help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Passed around on calls; install errors, overcharged
I would recommend this to a friendBrand response from Samsung
Posted .Hello Gigi,
To better address your service experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer so far... Great value & large drum for the blankets
I would recommend this to a friendwashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great machine, works well and lets me control the water level
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it got my sons new house he lives it would definitely purchase again
I would recommend this to a friendClothes are clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well so far. It can be a bit loud but our clothes are all clean
No, I would not recommend this to a friendSamsung is Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am beginning to question a lot of good manufactured by Samsung… Not the quality I expected and they really don’t stand behind the goods they make… Doesn’t matter if it’s a cellphone, washing/drying, television, etc… Terrible…In view of the machine the pump went out and I am glad to have Best Buy protection plan…Because Samsung wouldn’t honor their warranty. Look at other product, but don’t waste your money buying Samsung products, unless you get a protection plan through someone else.
No, I would not recommend this to a friendToo high tech for me.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like a lot of options for cleaning and digital display this is for you. I only used twice and didn't like it. It would pause and pop codes. I wanted something more old school and basic dials.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have a working washer and clean clothes, DeniseJ. Let's go ahead and see why it stops spinning.
Whether the washer tub is not spinning, is kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. Please check these links for details.
Samsung washing machine won't spin or won't stop spinning
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
What to do when your washing machine doesn't spin | Samsung US
https://www.youtube.com/watch?v=0D13Fhc07hQ
To get the best results when you're doing laundry, it's important to consider the weight of each load you're washing. Small, heavy items can overload your washing machine just as much as large, lightweight items. Please check this link for details.
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
When it comes to doing laundry, most of us toss in our jeans and T-shirts, start the Normal cycle, and call it a day. But your Samsung washing machine can do so much more. Please check this link for details.
Cycles, settings, and features on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00080262/
Calibration mode should be used right after installing your washer, when you adjust your washer, and when you feel that the weight detection (and amount of water per cycle) is inaccurate. Please check this link for details.
Install a Samsung washing machine in your home / Calibrate your washing machine https://www.samsung.com/us/support/answer/ANS00051342/
Error codes play a vital role in making sure your washer stays in good condition and give you a starting point if there are ever any issues. Please check this link for details.
Samsung washing machine information and error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001/only using the defaults. Please check this link for details.
Cycles, settings, and features on your Samsung dryer
https://www.samsung.com/us/support/answer/ANS00051022/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145421505) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Replacement Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having some difficulty getting used to this new "smart" washer. In addition to the numerous function choices, the machine has a variety of "noises" that I am not yet familiar with and cause me to check the machine many times during the washing cycle.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Dhb2, I realize that you have some concerns with your Samsung Washer making different noises during the cycle and I would like to ease your mind of that stress. I have some helpful information that will help. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
We are here if you need any further assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144018479. We thank you for being a part of our Samsung family. ^Brad
Repeated Clutch Motor Failures; Do Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We originally purchased this washer in May 2021. Within a couple months it started making a cranking, plastic gear grinding type sound. In Sep 2021 the first repair was done to replace the clutch motor. By Nov 2021 the same noise was back. The clutch motor had failed again. We were offered a replacement unit. We took delivery of that in Dec 2021. By Mar 2022, the same noise on the new unit was present. In Jun 2022, the clutch motor was replaced. By Oct 2022, the noise was back yet again. Needed a new clutch motor. It is evident through a documented and repeated history, that the clutch motor itself is faulty or these units are designed in such a way that they make the clutch motor fail prematurely. While Samsung's support process is aggravating to say the least, they have stood behind their product along the way and repaired or replaced it each time. For us personally, we've opted to move on to a new brand. I would absolutely avoid this unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dale,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica
goog appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the nice appliance. great product and good service.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good machine, I like this washer, but no Is the big things
I would recommend this to a friendmachine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washing machine would work better with larger agitating
I would recommend this to a friendSamsung washing machine review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine gets clothes clean. I would recommend this washer. It is energy efficient and spacious inside
I would recommend this to a friendCan't Turn Off End-of-Cycle Song.....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to get a new washer after our old one stopped working. I got the same brand as the old and, on the old one, I was able to turn off the ungodly long, ungodly loud, ungodly unnecessary song that plays at the end of the cycle. NOT AN OPTION ON THIS MODEL! If you hate that song as much as I do (I have chronic migraines, it causes me physical pain) do NOT buy this washer! I am seriously considering sending it back for this reason alone! Why would there not be an option to turn it off?! I even called Samsung Pros and asked how to turn it off only to be told that it wasn't an option! WHY?! It is so obnoxious! Everything else about the washer is wonderful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can understand that this has been a frustrating experience. This by no means is the experience that we want our customer's to have. You are a valued customer and your experience matters to us. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. If you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144011877) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it installed properly , but small dent came that is ok
I would recommend this to a friend