Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 10758377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Good Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Washer, but sometimes the tide pods dont dissolve
I would recommend this to a friendDon't Recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 9 months into owning it, we had to pull it apart and we found no reason for it to be broken. It stopped draining and kept displaying an SC error that was only resolved by disconnecting the hose and dumping all of the water out that way. Too much hassle for only 9 months of ownership.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ColinR,
We know that an error code from the washer can cause delays when doing our laundry. It is nice to have you here to help you with your Samsung appliance.
If you receive a no drain or water does not drain or if it overflows from the washer, follow the instruction in this guide to get your washer draining water again.
Samsung washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
What to check if your washing machine doesn't drain:
https://www.youtube.com/watch?v=pD9Pg6UU3Aw
To better assist you with Samsung products and purchases, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145324385) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would recommend to a friend great buy nice features
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got on black friday sale. Good value for the price paid
I would recommend this to a friendGreat, basic washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer with the impeller instead of agitator, but clothes still need shook out before placing in dryer to reduce wrinkles. This replaces a front loader, so the function is not as quiet, due to the impeller action (but so worth it not to have to worry about mold buildup). Has a self clean indicator which is very useful. Still working to determine the best water level, since this is a function that is not sensed by the machine.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer, no complaints........................
I would recommend this to a friendGood machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and courteous delivery. A good working machine.
I would recommend this to a friendComplete trash doesnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine never worked since day 1 got 4c and dc errors does not wash clothes, leaves clothes wet, barely spins and doesnt not fill up with enough water to cover clothes. This is worst washer i have ever owned in 40 years complete garbage. Brokem upon delivery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Michael W,
It’s completely understandable to feel frustrated when a new appliance doesn’t perform the way it should, especially right from the start. We are here to help.
I've shared a Samsung support link below to help you understand the alerts you're experiencing. The guide covers both error code 4C, which indicates a water fill concern, and error code DC, which relates to a door concern. The page also includes helpful videos that walk you through the steps for each error.
Samsung washing machine information and error codes:
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149457505 to help our team pull up your information.
Leo
washer review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer. I am giving it a 3 because it plays this annoying tune whenever its done washing. The tune is almost a song for about 45 seconds. I love the self cleaning options.
I would recommend this to a friendBrand response from Samsung
Posted .Hello BryannaB,
Thank you for leaving us a review. We're glad to know you love your Samsung washer and its self-cleaning option.
Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. Plenty of washing options.
I would recommend this to a friendWasher machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase and washer does the job. Will recommend customers to buy too.
I would recommend this to a friendDo Not Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this for my brand new house December 5th and did not get to start using it fully until the middle/close to end of December when I was fully moved in. First thing I noticed was whenever I selected a cold water cycle, it would be hot. At first I thought I was crazy and it was user error and I simply selected the wrong option (turns out I'm not crazy and in fact do know how to select the proper options) next thing I noticed was the rinse and spin cycle would continue forever and the water would not stop filling. When this would happen, I would have to turn the machine off and restart it until it worked properly (fun times wasting water). Called Best Buy about all the issues and they transferred me to Samsung. Samsung comes out when they can and they said, "Well, first issue is an easy fix. Whoever installed this mixed your lines up (best buy technicians)." Second issue turned out to be a bad sensor in the board and the whole board has to be replaced and of course that part has to be replaced. Would not purchase another Samsung. A friend warned me after noticing what I purchased it was a bad idea and they were right. So much money only for it to break and be installed incorrectly (loved that I paid extra for installation) less than a month of having it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you were experiencing issues with your Samsung Washer. I am glad to see that you are headed in the right direction for a speedy repair from one of our Certified Samsung Technicians. We welcome you to our family and thank you for choosing Samsung for your laundry needs. ^Brad
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You owe me $50 for a washing machine that I returned. You gave me some credit but that the gift card. Please do so asap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Lydiamiller796,
We understand your concerns about the refund for your washer. We want to assist you with this matter.
We would love to speak with you to provide you with further support. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148639969) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Best washer! So easy to use and we love how it sings to us when done.
I would recommend this to a friendNot Best Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly wasn’t the best, I had to change this one out twice and ended up getting an LG from here too
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KimberlyJ,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day!
-Kimberly
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! I like it much better than the conventional style it has more room
I would recommend this to a friendVery Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing machine. Wash cycle sounded like cardboard rubbing against gravel, spin cycle could not maintain a consistent speed and repeatedly had to engage. Water temperature control was also a problem. BestBuy was very reliable, customer service very gracious and replaced the machine twice, bottom line ... I chose a different brand.
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year it broke down on me I wouldn’t recommend but I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We would love to discuss your Washer to determine how we can best assist you. Please provide us with specific details.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148900999) to help our team pull up your information when you message us.
Have a great day.
^Charles
To long to wash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not really happy with it since it take a long time to wash, when you have a house hold of 8 you want it fast not for it to take 1hr - 1hr 15 min for one load it sucks. Other than take it washed will
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Chela, I understand you have issues with your Samsung Washer taking to long to finish a cycle and would like to offer some help to get tis resolved. I know how frustrating this can be and would like to lift the burden. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If you need any assistance, we can help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143420410. We thank you for choosing Samsung for your home. ^Brad
Good Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well so far! Nice washer! Hopefully, it will last long!
I would recommend this to a friend