Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 10758377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the product's quiet operation, overall performance, ease of use, and generous capacity. Many also appreciate its competitive price and suitable size. However, some customers have noted concerns regarding the absence of an agitator, the need for an extra spin cycle, and occasional balance issues.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it installed properly , but small dent came that is ok
I would recommend this to a friendGood Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Washer, but sometimes the tide pods dont dissolve
I would recommend this to a friendCan't Turn Off End-of-Cycle Song.....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to get a new washer after our old one stopped working. I got the same brand as the old and, on the old one, I was able to turn off the ungodly long, ungodly loud, ungodly unnecessary song that plays at the end of the cycle. NOT AN OPTION ON THIS MODEL! If you hate that song as much as I do (I have chronic migraines, it causes me physical pain) do NOT buy this washer! I am seriously considering sending it back for this reason alone! Why would there not be an option to turn it off?! I even called Samsung Pros and asked how to turn it off only to be told that it wasn't an option! WHY?! It is so obnoxious! Everything else about the washer is wonderful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can understand that this has been a frustrating experience. This by no means is the experience that we want our customer's to have. You are a valued customer and your experience matters to us. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. If you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144011877) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Don’t Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pump died on it one month after the one year warranty expired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your dismay about the washer pump that died, Petey.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got on black friday sale. Good value for the price paid
I would recommend this to a friendthanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would recommend to a friend great buy nice features
I would recommend this to a friend- Pros mentioned:Capacity
Samsung washing machine review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine gets clothes clean. I would recommend this washer. It is energy efficient and spacious inside
I would recommend this to a friend Never buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too long for a load of clothes can’t wash blankets or comforters very deep barrel. I don’t understand how you cannot wash blankets I would never purchase. This only thing you do is just swish your clothes from side to side. I don’t even think the clothes be clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Alisa,
We know how important it is to have a reliable appliance at home. Let us help you with your washer.
The actual time required for a cycle may differ from the estimated time in the display depending on the water pressure, water temperature, detergent, and laundry.
Here is a link to the user manual; kindly go to page 33 for a guide on how to wash blankets and comforters.
User manual.
https://downloadcenter.samsung.com/content/UM/202407/20240725162513128/DC68-03850D-07_IB_WA3200T_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147968280) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. Plenty of washing options.
I would recommend this to a friendDon't Recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 9 months into owning it, we had to pull it apart and we found no reason for it to be broken. It stopped draining and kept displaying an SC error that was only resolved by disconnecting the hose and dumping all of the water out that way. Too much hassle for only 9 months of ownership.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ColinR,
We know that an error code from the washer can cause delays when doing our laundry. It is nice to have you here to help you with your Samsung appliance.
If you receive a no drain or water does not drain or if it overflows from the washer, follow the instruction in this guide to get your washer draining water again.
Samsung washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
What to check if your washing machine doesn't drain:
https://www.youtube.com/watch?v=pD9Pg6UU3Aw
To better assist you with Samsung products and purchases, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145324385) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great, basic washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer with the impeller instead of agitator, but clothes still need shook out before placing in dryer to reduce wrinkles. This replaces a front loader, so the function is not as quiet, due to the impeller action (but so worth it not to have to worry about mold buildup). Has a self clean indicator which is very useful. Still working to determine the best water level, since this is a function that is not sensed by the machine.
I would recommend this to a friendwasher review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer. I am giving it a 3 because it plays this annoying tune whenever its done washing. The tune is almost a song for about 45 seconds. I love the self cleaning options.
I would recommend this to a friendBrand response from Samsung
Posted .Hello BryannaB,
Thank you for leaving us a review. We're glad to know you love your Samsung washer and its self-cleaning option.
Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
Do Not Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this for my brand new house December 5th and did not get to start using it fully until the middle/close to end of December when I was fully moved in. First thing I noticed was whenever I selected a cold water cycle, it would be hot. At first I thought I was crazy and it was user error and I simply selected the wrong option (turns out I'm not crazy and in fact do know how to select the proper options) next thing I noticed was the rinse and spin cycle would continue forever and the water would not stop filling. When this would happen, I would have to turn the machine off and restart it until it worked properly (fun times wasting water). Called Best Buy about all the issues and they transferred me to Samsung. Samsung comes out when they can and they said, "Well, first issue is an easy fix. Whoever installed this mixed your lines up (best buy technicians)." Second issue turned out to be a bad sensor in the board and the whole board has to be replaced and of course that part has to be replaced. Would not purchase another Samsung. A friend warned me after noticing what I purchased it was a bad idea and they were right. So much money only for it to break and be installed incorrectly (loved that I paid extra for installation) less than a month of having it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you were experiencing issues with your Samsung Washer. I am glad to see that you are headed in the right direction for a speedy repair from one of our Certified Samsung Technicians. We welcome you to our family and thank you for choosing Samsung for your laundry needs. ^Brad
- Pros mentioned:Overall performance
Washer machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase and washer does the job. Will recommend customers to buy too.
I would recommend this to a friend - Cons mentioned:Spin cycle
Very Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing machine. Wash cycle sounded like cardboard rubbing against gravel, spin cycle could not maintain a consistent speed and repeatedly had to engage. Water temperature control was also a problem. BestBuy was very reliable, customer service very gracious and replaced the machine twice, bottom line ... I chose a different brand.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Best washer! So easy to use and we love how it sings to us when done.
I would recommend this to a friend Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this appliance an in less them a month the machine stopped working properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .IsabellaT, thank you for reaching out regarding your washer, which stopped working properly. We would like to speak with you directly to gather more information about your washer and provide better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148810527) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Capacity
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! I like it much better than the conventional style it has more room
I would recommend this to a friend To long to wash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not really happy with it since it take a long time to wash, when you have a house hold of 8 you want it fast not for it to take 1hr - 1hr 15 min for one load it sucks. Other than take it washed will
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Chela, I understand you have issues with your Samsung Washer taking to long to finish a cycle and would like to offer some help to get tis resolved. I know how frustrating this can be and would like to lift the burden. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If you need any assistance, we can help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143420410. We thank you for choosing Samsung for your home. ^Brad
- Pros mentioned:Overall performance
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so goo. I bought it not long time ago so I hope it is a good item
I would recommend this to a friend